Tag Archives: instant messaging

Why Hotels Should Avoid Social Media

By | June 28, 2010

By Jeremy Wagstaff (this is a copy of my column for newspapers) If The Wall Street Journal is to be believed—and as a former contributor I’ve no reason to doubt it—the best way to get decent hotel service these days is to tweet about how bad it is. And reading the piece made me realize that, when it… Read More »

The Revolution That Keeps, Well, Revolving

By | April 1, 2008

It’s interesting to watch how quickly our Web 2.0 tools are changing, changing us, changing the way we communicate, and being changed by us. And how each step feels like a revolution, and yet, usually, isn’t. The latest thing is Twitter 2.0, as I would call it. Nothing has actually changed in the software, but the way people… Read More »

Computers: Right Back Where We Started

By | February 11, 2008

A lot of my time is spent writing for and talking to people for whom the computer remains a scary beast that is best kept at arm’s length, or, better, in a closet. I feel for these people because I’m not naturally a techie myself. I failed science and math in school and almost certainly would again if… Read More »

User Determined Computing

By | January 10, 2008

I’m not sure it’s a new phenomenon, but Accenture reckons it is: employees are more tech savvy than the companies they work for and are demanding their workplace catches up. A new study by Accenture to be released next week (no link available yet; based on a PR pitch that mentions no embargo) will say that until recently… Read More »