Monthly Archives: March 2009

HSBC “Rgerts to Onform”

By | March 16, 2009

I’m always amazed at how much money companies sink into sparkling advertising and PR, but so little into ensuring the emails their staff send and receive reflect the same sheen. Especially when they call themselves the “world’s local bank”. Take this recent email exchange with HSBC. I’m a customer, and sometimes use their Premier lounge at Jakarta airport.… Read More »

The Cup Final, the Uplifting Video and the iPod

By | March 2, 2009

Hang on, let me check my iPod first Technology, however small, can be the difference between winning a cup final and losing it. Manchester United faced Tottenham Hotspur in the Carling Cup Final on Sunday, and it’s instructive how video technology was, in a way, the difference between the two sides. After no goals in 120 minutes, there… Read More »