Tag Archives: Finance

HSBC “Rgerts to Onform”

By | March 16, 2009

I’m always amazed at how much money companies sink into sparkling advertising and PR, but so little into ensuring the emails their staff send and receive reflect the same sheen. Especially when they call themselves the “world’s local bank”. Take this recent email exchange with HSBC. I’m a customer, and sometimes use their Premier lounge at Jakarta airport.… Read More »

The Lost World of Yahoo

By | November 20, 2008

This piece was written for a commentary on the BBC World Service Business Daily about Jerry Yang’s decision to resign as CEO. Back in the early days of the World Wide Web there was really only one name. Yahoo. You could tell it was big because it was what you’d type in your browser to see if your… Read More »

The Financial Crisis in Charts

By | October 14, 2008

Thought I’d offer a brief history of the financial crisis as seen through Google Insights, which measures the popularity of a search term over time. Interest in the word subprime spiked a couple of times in 2007 (above) before we figured out it was all about toxic debts (below): and credit crunches: Then we realised suddenly we had… Read More »