I opened a new bank account recently, and also applied for a VISA card. The credit card department this morning called me to verify some personal data. When the person started asking her questions, I stopped her. I told her I would have to verify who she was before I could give her any such… Read More »
In today’s Asian Wall Street Journal and in WSJ.com (subscription only, I’m afraid) I talk about widgets — sometimes called dashboards — as an alternative, or addition, to RSS. Here is the transcript of an email/IM interview I did with Allan Wille, president and CEO of Serence, the company behind Klips: The new Folio looks… Read More »
Good article in Australia’s BRW Magazine about phishing and banks. It makes some important points, not least that banks are still trying to talk down the problem while at the same time passing costs and risk onto the customer: Banks are desperate to assure their customers that internet banking is safe. But their actions are not… Read More »
Another sign that phishing is taking its toll on the quality of service banks can offer online customers: The Times reports that UK banks are introducing delays in intra-bank payments to try to combat fraudulent transfers caused by phishing attacks: This week Barclays introduced a one-day delay for transfers. A spokeswoman said: “This delay enables us… Read More »
Internet banking takes another knock with news from AP that Germany’s biggest retail bank Postbank has imposed an online transaction limit . Germany’s biggest retail bank, Postbank, said Monday it was imposing a euro3,000 (US$3,860) limit on online transfers in an effort to protect customers against e-mail “phishing” scams. The bank, which has 11.5 million… Read More »