Tag Archives: bank

Bicycle Bandits And Phishing

Further to my post about the phishing incident at SunTrust, you don’t always need to be that sophisticated to rob a bank. All you need is a bicycle. Late last month, the Richmond Times-Dispatch in Virginia reported that a man entered the SunTrust bank in Richmond “shortly before 11 a.m. and made a verbal demand… Read More »

The Phishing War Escalates

The guys at Netcraft, a British security consultancy that has done a good job of tracking, exploring and warning about phishing, say they’ve come across the first case of cross site scripting being used in the wild for phishing purposes. This isn’t as arcane as it sounds, since it allows phishers to make their lure… Read More »

Banks, Phishing And A Dereliction Of Responsibility

Online commerce suffers from one major flaw: It’s online. That means we need to use computers (or computer-like devices, such as cellphones). It means we need to use the Internet. Together this is a lethal cocktail. And for online banking, it just may mean it is fatal. Online banking, for example, is not like using… Read More »

Technology And The Decline Of Service

As the world develops, and technology gets better, will we forget the essence of relations between two people: how to serve? I live in Indonesia right now, which is probably the service capital of the world. Not necessarily in terms of expertise, and certainly not in terms of quality of goods (despite having some of… Read More »

Credit Card Fraud And Keeping The Customer In The Dark

Banks have failed customers over credit card fraud; why should they do any better over phishing? Further to my piece on how banks had failed customers over phishing by continuing to communicate with them by email and failing to warn customers about possible breaches of security, here’s an example from the world of credit card… Read More »