Category Archives: Rants

Why Won’t Computers Do What We Want Them To?

(Post updated 2020-07-15 07:37 to include postscript on JK Rowling’s planning technique.)  Computers and the software that runs them have long denied us the basic right of dictating to them — not letters and grocery lists, but of what they should actually do for us – most importantly in the first step of thinking: the… Read More »

Grab’s Promotion Problems

(updated to include Grab’s response, edits) Grab, Uber’s rival in Southeast Asia, is putting up an impressive fight against the ridesharing company. Both have deep pockets, and offer incentives to both drivers and riders. But Grab is either struggling to phrase its promos correctly or something more sinister afoot. Today riders were in uproar when… Read More »

LinkedIn’s Blinkers

LinkedIn comes across as quite tone deaf when it comes to their UX, makes me wonder if anyone there eats their own dogfood. This annoying popup every time you try to download a deck from SlideShare drives me nuts. How can it not figure out that no, you don’t want to clip it and remember… Read More »

Awesomeness Fatigue

This is a commentary piece I’ve recorded for the BBC World Service. I call it awesomeness fatigue – the exhaustion that comes from being bombarded with stories, videos and pictures designed to amaze you. The problem is not that they don’t work: it’s that they’re too good. In the past week or so I’ve watched… Read More »