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The Hazards of Recommending

Think twice before you agree to recommend someone on LinkedIn. They may be a logic bomber. You may have already read about the fired Fannie Mae sysadmin who allegedly placed a virus in the mortgage giant’s software. The virus was a bad one: it was set to execute at 9 a.m. Jan. 31, first disabling Fannie Mae’s computer monitoring system and then cutting all access to the company’s 4,000 servers, Nye wrote. Anyone trying to log in would receive a message saying “Server Graveyard.” From there, the virus would wipe out all Fannie Mae data, replacing it with zeros, Nye wrote. Finally, the virus wouldContinue readingThe Hazards of Recommending

IBM. It’s About the Service, Stoopid

I’m no great fan of big companies. They’re rarely innovative, their products are lousy, and unless you know how to get around them, they don’t like talking to customers. But some get it. Or at least, they used to. When I came out to Indonesia a second time, in 1998, I did two things. I got an IBM ThinkPad, and I signed up for IBM.net, a dial-up service. I did this because I knew that IBM had first-rate customer support out here (across Asia, actually). I didn’t care I had to pay a little more for both; I knew that if anything went wrong with myContinue readingIBM. It’s About the Service, Stoopid

Email Marketers Peer Into Your Inbox

Email marketers can now peer into your inbox to see whether their emails are getting through. ExactTarget, an Indianopolis-based company that “delivers on-demand email software solutions for permission- based email marketing” to companies like The Home Depot, General Mills, Scotts and Bristol-Myers Squibb is now offering a service that peers into users’ inboxes at their local ISP to check whether their email marketing newsletters are getting through or getting binned as spam. The product: Inbox Detective. According to ExactTarget, more than 20 percent of legitimate email never gets through spam filters — numbers, as Chris Baggott, co-founder and chief marketing officer of ExactTarget puts it,Continue readingEmail Marketers Peer Into Your Inbox

Silly Error Messages

From the Silly Error Messages Dept, AT&T tell me access to my AT&T Global email account is suspended. Or is it? Processing of registration requests is temporarily unavailable. Will be available again now. Thank you for your patience. (DBS0062E) Um….

Loose Wire — I Seek

Loose Wire — I Seek Mum, Nick and Sally By Jeremy Wagstaff from the 14 March 2002 edition of the Far Eastern Economic Review, (c) 2003, Dow Jones & Company, Inc. Communication is a funny thing. Living in Southeast Asia in the 1980s I’d type out letters in the enveloping heat, making carbon copies — confident the original would never arrive — and fight my way to the post office past beggars, pickpockets and expat financial-services salesmen, just to stay in touch. Now I have a handphone, e-mail and fax and I can barely talk my thumbs into tapping out a text message home onceContinue readingLoose Wire — I Seek

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