The Hazards of Recommending

Think twice before you agree to recommend someone on LinkedIn. They may be a logic bomber. You may have already read about the fired Fannie Mae sysadmin who allegedly placed a virus in the mortgage giant’s software. The virus was a bad one: it was set to execute at 9 a.m. Jan. 31, first disabling …

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IBM. It’s About the Service, Stoopid

I’m no great fan of big companies. They’re rarely innovative, their products are lousy, and unless you know how to get around them, they don’t like talking to customers. But some get it. Or at least, they used to. When I came out to Indonesia a second time, in 1998, I did two things. I got …

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Email Marketers Peer Into Your Inbox

Email marketers can now peer into your inbox to see whether their emails are getting through. ExactTarget, an Indianopolis-based company that “delivers on-demand email software solutions for permission- based email marketing” to companies like The Home Depot, General Mills, Scotts and Bristol-Myers Squibb is now offering a service that peers into users’ inboxes at their …

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Loose Wire — I Seek

Loose Wire — I Seek Mum, Nick and Sally By Jeremy Wagstaff from the 14 March 2002 edition of the Far Eastern Economic Review, (c) 2003, Dow Jones & Company, Inc. Communication is a funny thing. Living in Southeast Asia in the 1980s I’d type out letters in the enveloping heat, making carbon copies — …

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