The guys at Netcraft, a British security consultancy that has done a good job of tracking, exploring and warning about phishing, say they’ve come across the first case of cross site scripting being used in the wild for phishing purposes. This isn’t as arcane as it sounds, since it allows phishers to make their lure appear to even the wariest eye to be from a legitimate source — your bank.
Usually the weak link in a phishing email is the link itself. However much they disguise it phishers can’t get away from the fact that they are trying to lure the victim to a site that is not the bank or other institution they’re pretending it is. Cross site scripting lets them do so.
Careless application errors and inadequate testing are believed to be an industry wide problem for internet banking, and even though it would seem to the man in the street appalling that someone could run a fraud from a bank’s own site, SunTrust competitors are unlikely to be strongly critical through fear of similar problems with their own facilities.
If true (and I’ve no reason to doubt it; Netcraft know what they’re doing) this is a pretty sad state of affairs. I have two main concerns: Firstly that banks still don’t seem to understand what they’re dealing with, and don’t respect security companies enough to keep up a dialogue with them so these problems are nipped quickly in the bud, and secondly, I suspect these kind of attacks render most ‘anti-phishing tool’s useless. This is not only annoying, but dangerous.
Something I’ve noticed in recent months is a shift on the part of anti-virus manufacturers to push out software that will protect the user from phishing attacks. This is just bad marketing, and foolish. Nothing can protect the individual from phishing attacks than their own wariness and savvy. To suggest tools can will just give people a false sense of security. Examples like this SunTrust case prove the point, which I’ve banged on about for nearly a year now, that phishing is a war of escalating technology and that pushing out some feeble toolbar and suggesting it will protect the user from all such attacks is irresponsible, and thoroughly underestimates the scale of the problem and the kind of adversary we face.