Column: No More Information Overload

By | November 24, 2011
Loose Wire — No More Information Overload
 
 Now, the news you choose to read can be delivered in a friendly format that won’t clog your inbox
By Jeremy Wagstaff
 
from the 3 July 2003 edition of the Far Eastern Economic Review, (c) 2003, Dow Jones & Company, Inc.

This is not another column about spam, but that’s where I have to start. Spam, or junk e-mail is, we’re all agreed, the bane of our lives. But what if the problem is not so much spam, as e-mail itself?

Look at it like this: E-mail is our default window on the Internet. It’s where pretty much everything ends up. I have received more than 1,000 e-mails in the past week. The vast bulk of that is automated — newsletters, newsgroup messages, despatches from databases, press releases and whatnot. The rest is personal e-mail [a pathetically small amount, I admit], readers’ mail [which I love, keep sending it] and junk. While it makes some sense to have all this stuff in one place, it’s hard to find what I need, and it makes my inbox a honey pot for spammers. And when I go on holiday, it all piles up. Now, what if all that automated stuff was somewhere else, delivered through a different mechanism you could tweak, search through easily, and which wasn’t laced with spam? Your inbox would just be what is e-mail, from your boss or Auntie Lola.

Enter the RSS feed. RSS stands for Really Simple Syndication, Rich Site Summary or variations of the two, depending on who you talk to. It’s a format that allows folk to feed globs of information — updates to a Web site, an on-line journal [a Weblog, or blog], news — to others. These feeds appear in programs called news readers, which look a bit like e-mail programs.

This also makes sense for those folk who may not subscribe to e-mail alerts, but who regularly visit any number of Web sites for news, weather, movies, village jamborees, books, garden furniture, or whatever. Instead of having to trawl through those Web sites each morning, or each week, or whenever you remember, you can add their RSS feeds to your list and monitor them all from one place.

RSS feeds aren’t just another way to deliver traditional information. RSS feeds have become popular in part because of blogs — on-line journals, usually run by an individual chronicling their experiences, thoughts and journeys around the Web. While many blogs are more like personal diaries, others are written by people who know what they’re talking about, and have become a credible source of information and opinion for industry insiders. Many of these bloggers now offer updates of their Web sites via RSS feed. “There’s an awful lot being created by individuals who are key figures in their markets,” says Bill Kearney, who runs a Web site, www.syndic8.com, that lists more than 20,000 such newsfeeds.

Blogs and RSS have, despite their unwieldy names, helped to level a playing field between traditional news suppliers — news agencies, newspapers, news Web sites like CNN — and those in or monitoring a particular industry. Some call it “nanomedia”: An often-cited example is New York’s Gawker (www.gawker.com) which collects gossip and news from the Big Apple, many times scooping the local dailies. Indeed, blogs themselves came of age this year, first during the Iraq War when a young Iraqi translator calling himself Salam Pax ran a massively popular blog (dearraed.blogspot.com) from Baghdad, offering a compelling perspective on the conflict. Later The New York Times felt the growing power of blogs when the plagiarism crisis prompted by reporter Jayson Blair was fuelled by blogs and other Internet sites, all in real time.

We don’t want to go too far. There’s a lot of dross in blogs, and therefore a lot of dross in RSS feeds. And while the software has improved in recent months — check out news readers such as Newzcrawler (www.newzcrawler.com) or Feedreader (www.feedreader.com) — it still feels slightly experimental. But as the format matures, I think our once-bright hopes for the Internet as a democratic, intelligent medium might be realized.

Part of it means throwing away what we traditionally think of as “news.” Corporations are beginning to sense that blogs make an excellent in-house forum for employees. Small companies have found that running a blog for their customers — say a real-estate agent sharing news and opinions about the neighbourhood property market — pays better than any newspaper ad. Individuals — consultants, columnists, one-man bands — have, through well-designed, well-maintained blogs, built a critical mass of readers, some of whom become paying customers or subscribers. Teachers are finding RSS feeds useful for channelling subject matter to classrooms and sharing material with other teachers.

Is there money in it? One Canadian company, Serence (www.serence.com), targets its form of RSS feed, called Klips, to companies automating specific tasks — monitoring competitors, prospects or industry news, accessing critical internal data. There is, of course, a danger that what ailed earlier formats ends up ailing RSS feeds: This month, one company started carrying ads in an RSS feed, with mixed results. In the end, I think, some of this data will be good enough to pay for, some will be supported by ads, and some will continue to be done out of love.

RSS’s strengths are simplicity and versatility: It can be added on to other programs — the browser, Outlook, or be delivered to your hand-phone, hand-held device, or even as audio on your MP3 player. It’s a lot more powerful than e-mail, and — we hope — will be guaranteed spam-free. Hurrah.

News: Logitech io to get even smarter

By | November 24, 2011
  Fresh in from Logitech, news that the company’s AGM saw the first public preview of a hugely improved version of the software for the io pen, which I reviewed some months back.
 
This new version of the software, apparently, allows you to search all of the text you have previously written, not just the headers. It also allows you to change the format of documents on screen, for example by putting key sections in a different colour, or making the writing thicker. Last, this new version will include handwriting conversion software, to turn your notes into text. The new software is completely compatible with existing versions of the pen, so there’s no need to change the hardware. All you’ll need to do is download the new software once it is ready, which should be September.
 
I’ll keep you posted. I found the first version to be a very useful product. This sounds pretty exciting.

Link: Friendster

By | November 24, 2011
 
  A new website, Friendster, run by a guy working out of his living room in Silicon Valley is getting plenty of coverage. Friendster works a lot like the dating services I’ve reviewed in the past, although it also talks like a networking service.
 
Tyler Hamilton, writing in The Toronto Star wrote this week, “Jonathan Abrams only opened Friendster.com to the public in March, and in less than four months, the online community claims more than 750,000 members consisting of his friends, their friends and their friends’ friends.”
 
The basic idea, and where it may wind up better off than dating sites, is that people connect through their friends. As someone once said of dating services, they’re obsolete to the user once he or she gets what they came for, namely a soul mate. Friendster goes further than that, in theory, by folding in both friendship and love.
 
Maybe that’s why it’s caught on quickly. An impressive example of word of mouth — even I heard of it, although I have to confess the kind of folk in my particular friendship niche don’t seem to be quite as interested in the things that I am.
 
I also noticed some teething problems, which prevented me from logging in to see how popular I was. Understandable, in a product that’s not yet out of beta. The site is free for now, but will probably charge those who want to contact people they don’t already know.

Software: New version of Fix-It Utilities released

By | November 24, 2011
 
 One of my favourite utilities, Fix-It, is available in a new version. The program — which does everything from cleaning up your hard drive to rescuing deleted files — has gone through many owners of the years, and is now part of V Communications. This is their first update of the software since V Comm acquired it from KrollOntrack in September 2002., and it’s not easy to tell what’s new from their press release. One feature sounds neat: Recovery Commander, “an advanced data recovery system that can correct for major system file damage that prevents your system from booting”. Fix-It Utilities 5 also “allows users at all levels to perform critical maintenance tasks on their own PC, thereby saving them hundreds of dollars”. Bundled with it is PowerDesk 5, an excellent file manager. Given PowerDesk itself costs $40, the $50 price tag for the whole thing seems pretty good value.
 
I’ll review the whole thing in a future column.

Software: MSGTAG’s free version is still available

By | November 24, 2011
 
 More on MessageTag, the program that lets you monitor whether your emails are being read. In fact, the free version does still exist, contrary to my earlier posting. Matthew Miller of MSGTAG says the free version of MSGTAG is no longer being promoted from the website but will stay on CNET’s download.com and is still being given to magazines to include on their cover CDs. 
 
I’m still using it, and have to say it’s a great tool. I can understand some people may have privacy issues, but I’ve had very few complaints so far.