News: Another Thai crackdown

By | November 24, 2011
 
  After terrorists and drug dealers, Thailand is launching another crackdown, this time on online gamers. According to a report by the BBC, Thailand will impose a night curfew on online gaming, because of concerns about rising addiction rates among young players. The curfew will block game servers between 2200 and 0600 daily from 15 July, on the instructions of technology minister Surapong Suebwonglee. Particularly popular is the Korean game Ragnarok.
 
Needless to say, Khun Surapong has become the object of scorn in Thailand’s chatrooms.

News: Copy the customer, get a bigger tip

By | November 24, 2011
  A report in Nature confirms what we all knew: the waitress (or waiter, presumably) who imitates the customers gets a bigger tip. Huh?
 
 
Turns out, according to some Dutch psychologist Rick van Baaren of the University of Nijmegen, that “Mimicry creates bonds between people – it induces a sense of ‘we-ness.  You know that what you’re doing is ok, and you become more generous.” Van Baaren’s team studied staff in an American-style restaurant in southern Holland: In half of the tests, they primed a waitress to repeat customers’ orders back to them. In the other half, she said something else positive, such as “Coming right up!”
 
When copycatting, the waitresses’ average tip almost doubled, to nearly 3 guilders (US$1.20). 

News: The Law and Blogging Revisited

By | November 24, 2011
 Further to my earlier posting about a court ruling last week that Web loggers, website operators and e-mail list editors can’t be held responsible for libel for information they republish, Mark Glaser of the University of Southern California’s Online Journalism Review takes a more nuanced view, saying “What really happened in this ruling is much more complex than that and only protects third-party content that’s being passed along to an e-mail listserv, a forum or perhaps a Weblog’s comments section. When a blogger starts making original commentary, he/she is liable for these comments.”

News: Baffled by tech terms? You’re not alone

By | November 24, 2011
 
  A new study from the Global Consumer Advisory Board of chip maker AMD says many people are delaying buying new technologies because they don’t understand the language of the technology industry. The Technology Terminology and Complexity Study found, among other things that only 3% of correspondents “aced” their quiz, correctly identifying 11 of 11 multiple-choice definitions for various technology terms.
  • Most respondents got only 7 or fewer correct
  • Less than one quarter (22%) got 5 or fewer
  • Less than one tenth (9%) got 3 or fewer
Needless to say, I’m not surprised. If everyone adopted my own suggested terms, I think we’d all be happier.
 
Download the summary in PDF format.

News: Have you been brand spoofed yet?

By | November 24, 2011
 SurfControl, an anti-spam company, says that “brand spoofing spam” – where a spammer sends fraudulent email that pretends to be from a well-known and trusted company — is getting worse, after only a few months of its existence.
 
 
The spammer, posing as a customer service or security official, directs the unsuspecting recipient of the spam to a phony Web site. The site then requests confidential financial information or a Social Security number that allows the spammer to commit fraud or identity theft. Over the last few months, SurfControl said in a press release, Best Buy, UPS,
 
Bank of America, PayPal and First Union Bank have been brand spoofed. Four large Australian banks also have been brand spoofed, including the Commonwealth Bank of Australia. Last Thursday, Sony Electronics reported that it had become aware of a deceptive spam e-mail that had been sent to consumers, requesting personal information such as password and e-mail address, claiming to come from “SonyStyle Customer Service.”
 
SurfControl says brand spoofing spam was first seen in March and has been growing steadily since then. Brand spoofing spam has grown from zero before March to more than five a month. The increase in such dangerous spam is linked to the growth in the availability of open proxy servers, which allow spammers to send anonymous, nearly untraceable e-mail. According to a researcher at the University of Oregon Computing Center, the number of identified open proxies grew from 1,000 in October 2002, to 100,000 in April 2003.