David & Goliath, Part XXIV

The whole online tool thing that I’ve written about in recent columns has just gotten interesting, with Microsoft entering the fray. Jason of 37 Signals comments : No one can ignore Microsoft, but at this point they’re just talking while a lot of other folks are walking. The web-based app space isn’t heating up — … Read more

The Smell of Sterile Burning

There’s a growing noise about Sony’s apparent attempt to install digital rights management software usually associated with bad guys trying to maintain control of a compromised computer: Mark’s Sysinternals Blog: Sony, Rootkits and Digital Rights Management Gone Too Far: The entire experience was frustrating and irritating. Not only had Sony put software on my system … Read more

ZoneAlarm’s Impressive About-turn, Or How To Do Blog PR Right

A day ago I vented my disappointment at a sneaky marketing gambit inside ZoneAlarm’s otherwise excellent free firewall software, which scared the user into running an external spyware scanner in the hope of getting them to upgrade. This morning I received word from their PR department that this promotion “has been turned off. The wording was not … Read more

Podcast: Bacteria at Your Fingertips

Here’s another podcast from the BBC’s World Business Report: this one is on how to prevent the gunk in keyboards from killing you, and it derives from a Loose Wire piece I did for WSJ.com and The WSJ Asia on September 30. (Subscription only, I’m afraid.) Here’s a snippet: The gunk in your keyboard could … Read more

Podcast: The Technology of Hotels

I’ve been recording pieces, usually derived from my WSJ.com and WSJ Asia Loose Wire columns, for the BBC World Service’s World Business Report for more than a year now, and they’re a lovely bunch of guys. (Here’s a link to Jonathan’s recent house move. As someone who hasn’t live in London for nearly 20 years … Read more