Monthly Archives: August 2007

Customer Abuse in Exotic Locales, Part I

By | November 22, 2011

HP have long been fighting a battle against refill cartridges, especially in my part of the world. But I think they’re going too far in this case — abusing customers and damaging their credibility and brand in the process.   Recently I received spam in my inbox from the website www.hporiginalsupplies.com, in Indonesian, inviting me to the HP… Read More »

A Beginner’s Guide to Scanning

By | November 22, 2011

(This is the text of my weekly Loose Wire Service column, written mostly for newcomers to personal technology, and syndicated to newspapers like The Jakarta Post. Editors interested in carrying the service please feel free to email me.) A lot of folk ask me whether they should buy a scanner: those things that take bits… Read More »

Cellphone Virus Hype Podcast

By | July 29, 2020

Cellphone viruses: hype or hellish new threat — a podcast I recorded for the BBC World Service Business Daily. If you want to subscribe to an RSS feed of this podcast you can do so here, or it can be found on iTunes. My Loose Wire column for The Wall Street Journal Asia and WSJ.com, can be… Read More »

Gmail’s Achilles’ Heel?

By | November 22, 2011

I wondered what would happen when I reached the limit of my Gmail account, and now I know: I can buy more space. When I checked my account just now I found the message above and this one at the bottom of the page, in scary red:  By clicking on the purchase link I’m taken… Read More »