A reader tells me that PaperMaster, the once great scanning and file saving software, is no longer available. Tech support, the reader says, says only that the product was pulled today and no other info is available.
Try to order one online and the message ‘531031 PaperMaster Pro International - not available’.
A sad end to what was once—and for many still is—the best program for scanning documents into folders where you can easily find them again. Paperport just isn’t quite the same, somehow.
That said, the company that bought PaperMaster, j2, have had it coming to them for a while. I found them unhelpful in my efforts to review earlier versions of the software, and this blog has been something of a gathering point for disgruntled users.
I don’t think they really understood the software, or the fanbase, that they had. The product has not been mentioned on their corporate website for some time (except, interestingly, on their legal page.)
Sad, really, given that there are lots of users still out there. If you’re in that boat, and you’re still looking for a replacement, you might want to try Evernote. It’s not quite ready to do what PaperMaster did, but they’re promising PDF thumbnails (Macs already have it, natively) so you might find it works for you.
OK - Ive been struggling keeping papermaster working as technology advanced and time after time the program wouldn't work with each new version of Windows. Now after paying for the upgrade to Papermaster 7 six months ago and converting my cabinets Im faced with upgrading to VISTA. and once again PM not working. Years of documents and Im unsure what to do with them. Im not wanting any new whistles and bells - just to have Papermaster work with Vista. Has anyone found a work around such as running in compatibility mode or tweaking something ??? J2 certainly doesn't care. Call me frustrated.
Posted by: David Sutton | September 27, 2008 at 07:54 AM
David, I would recommend finding an XP machine to convert your documents to PDF and then using them in another program -- Paperport, or somesuch. PaperMaster is dead and I think continuing to use the program will always be a source of frustration.
Posted by: Jeremy Wagstaff | September 27, 2008 at 08:30 AM
I have been using the PaperMaster for 15 years, and I found the product had terminated, just today. I am planning to convert all my cabinets to PDF and will utilize them with PDF cabinet function of Adbe Acrobat standard.
I am very sad for the product termination, but PDF format will be better than multipage tiff for future survivability of the data.
If anyone knows better solution for the document management, I want to listen. Also, it is better for me if they can handle 2-byte character (Japanese)if possible.
Posted by: Kazuyori | October 07, 2008 at 03:00 PM
Does anyone know of a similar software package, which will open/import Papermaster databases and files?
Posted by: alex h | November 23, 2008 at 08:17 PM
25/11/2008 Email from Papermaster support.
Thank you for contacting Papermaster Customer Support. Unfortunately we no longer sell or provide PaperMaster to any existing customer or new customer, we only provide technical support .
Sincerely,
+ Matt M.
PaperMaster Customer Support
1-323-817-3214
Posted by: alex h | November 27, 2008 at 07:23 AM
Does anyone have or know of a conversion program to convert 10 gigs of PM docs. It will take years to convert doc by doc to pdf. Will any company buy PM like Paperport?
Posted by: mitchell | November 27, 2008 at 10:34 AM
These guys have an export util.
http://www.lucion.com/index.html
Let me know if you find any further information.
Alex
Posted by: alex h | December 31, 2008 at 01:17 AM
I am still using the now dead FILINGCENTRAL by E-fax which was free and performs much better than papermaster.
It scans, imports, retrieves, indexes etc and its graphic interface is oustanding.
Posted by: GERARD | January 02, 2009 at 07:32 AM