In today’s column (subscription required) for WSJ.com and The Asian Wall Street Journal‘s Personal Journal section I write about tags — the kind found on del.icio.us and Flickr. I spoke — or at least IMed — with some interesting people to research the story, and thought I’d post excerpts from some of the chats, with… Read More »
Here’s a cautionary tale from Vmyths, the virus myths website, on how urban legends are born. Vmyths says that Reuters News Agency filed a report from Singapore last week quoting anti-virus manufacturer Trend Micro (makers of PC-cillin) as saying computer virus attacks cost global businesses an estimated $55 billion in damages in 2003. That’s a lot… Read More »
Microsoft is pretty upset about a plan by Japan, China and South Korea to develop an alternative operating system to Microsoft’s Windows software, saying it would raise concerns over fair competition, Reuters reports. “We’d like to see the market decide who the winners are in the software industry,” Tom Robertson, Microsoft’s Tokyo-based director for government… Read More »
Loose Wire — Tea, Sympathy And Service By Jeremy Wagstaff from the 25 July 2002 edition of the Far Eastern Economic Review, (c) 2003, Dow Jones & Company, Inc. If you want good customer service on-line, try impersonating a little old lady. It worked for me. Frustrated by the poor response to my own e-mail… Read More »