Tag Archives: telecommunications

The End of Boorish Intrusion

By | May 3, 2010

(This is a copy of my Loose Wire Sevice column, produced for newspapers and other print publications.) By Jeremy Wagstaff One of the ironies about this new era of communications is that we’re a lot less communicative than we used to be. Cellphones, laptops, iPhones, netbooks, smartphones, tablets, all put us in touching distance of each other. And… Read More »

The Real, Sad Lesson of Burma 2007

By | October 4, 2007

Reuters I fear another myth is in the offing: that Burma’s brief uprising last month was a tipping point in citizen journalism. Take this from Seth Mydans’ (an excellent journalist, by the way; I’m just choosing his piece because it’s in front of me) article in today’s IHT: “For those of us who study the history of communication… Read More »

IVR Cheat Sheets, And Dirty Tricks?

By | December 3, 2005

The IVR debate rumbles on. Could automated voice phone systems be better than just having a human answering the phone? Is it better to cheat the system? Paul English’s cheat sheet has appeared more than 100 TV and radio stations in a month. One company, Angel.com, has been fighting back, first with a pretty harsh broadside, but now… Read More »

Spanish Mules

By | July 14, 2005

Four Spanish ‘mules’ have apparently been arrested in Valladolid, according to an AFP report: Four face charges over phishing fraud : Four people face charges in Spain after police uncovered an internet banking fraud believed to be conducted by computer experts in Eastern Europe. However, the four who face charges in Valladolid, in northern Spain, were seen as… Read More »

VoIP and 911

By | March 23, 2005

An interesting case in Texas that highlights the weak spot in the whole VoIP thing:  Net Phone Firm Vonage Sued Over 911 Access, reports the LA Times: As two gunmen forced their way into her Houston home Feb. 2, Sosamma John yelled to her daughter, Joyce, to call the police. Joyce ran upstairs, grabbed the phone and dialed… Read More »