I’ve been mulling the issue of registering and activating software of late, and while I feel users generally are less averse to the process of having to enter a serial number or activating a program before they can use it than before, I think there’s still a lot of frustration out there. And I know … Read more
I sometimes wonder what software companies—Apple, Google, Microsoft, Yahoo!, they’re all the same—want from their customers. I spend enough time with novice users to know how confusing using computer software can be. Especially online: It’s a scary world out there (they’re right to be scared) but these companies, which should know better, make it more … Read more
Nokia has finally woken up to the potential of connecting its phones to a computer. Although you could do it before, Nokia has launched a new version of its PC Suite, that makes some great strides in allowing you to use the computer to manage and monitor your cellphone. The vision is a simple, and … Read more
Facebook just grew up and gave some of its users a shock they probably deserve. You might even have been one of them. You may have received a message from a friend already on Facebook; something that doesn’t sound like them, but hey, they might have been out partying when they wrote it: “have you … Read more
Sorry to see that Google is going the sleazy route that Microsoft and Apple have ploughed before, namely trying to hoodwink and browbeat users into installing and automatically updating software they don’t want via an installer. Try to download Google Earth now, for example, and you’ll be directed to the Google Updater, which will try … Read more