How To Plug PR Black Holes, Or Steal A Rival’s Customers

Why have I become a Nokia Care Center? Because I wrote a nasty blog post about them a year ago, that’s why. In October 2004 I was not happy with the response of my local Nokia centre, which seemed very cavalier and, well, careless about the data saved on a customer’s phone. Basically, there was … Read more

Nokia’s “Care” Centres

Please note that I don’t work for Nokia, this is not an official Nokia site, and although I’m flattered by all the attention this post gets, posting your problem isn’t going to help you. I’ve invited Nokia several times to offer some text that I can include here to direct users to a real Nokia … Read more