The Lucrative Loneliness of the Chinese

By | October 1, 2008

By Jeremy Wagstaff

At what point do social networks on the Internet start to supplant ones in real life?

Take China, for example. It’s a relatively big example, so it’s worth taking.

According to a recent article in Web in Travel, an online travel publication, China now has two generations of one-child families, and, in the words of Harry Hui, chief marketing officer of PepsiCo International, “one of the loneliest generations in the world.”

Of course, he’s saying this like it’s a good thing, because marketers love lonely people (they can sell them chocolate and other kinds of comfort food, for example.) But more interesting for me were the implications for technology as a kind of security blanket.

Here’s how it looks to Hui. “Within those born in the post-80s, there are 470 million and their world is very different. The Gang of Four is a thing of the past. The Cultural Revolution is an art movement. They are brought up by their grandparents because their parents were working. They live in one household, shaped by three generations.”

Hui paints a picture of young people isolated by a missing generation and an absence of siblings—and presumably a shortage of cousins. Unsurprisingly, then, they’re turning to social networks, where they gather friends they are likely to know only online: “Friendster has more virtual friends in China than anywhere else,” said Hui.

If this is true—I’m not quite clear how Hui came by this information—it would seem to paint a picture of a disoriented youth pressured to get on but without the usual support network of real-life friends to help them. He quotes a China Mobile survey which seems to confirm this over-dependence on technology: “The mobile phone is more important than boyfriends or girlfriends for 90% of the younger generation,” he says.

It’s not as if China is alone in embracing technology. Indonesians have become big users of cellphones—and mobile browsers, proving they’re not just using them to send text messages, but have leapfrogged the Western model by adopting the cellphone as their primary computer—and the Philippines has also become a massive user of Friendster.

But I suspect each example tells a slightly different story. Technology is moulded to the needs of people. Social networks fit the cultural requirements of a society. And societies are different. If people are stuck in traffic all day, then mobiles become more important, a la Indonesia. (You also see a lot of usage of SMS, because people need to communicate short bursts of information to one another when they have little control over the speed of their movements, so to speak.)

In China, I guess, what we’re seeing is a combination of this: a generation that is comfortable with the mobile phone but lacking the physical social network that their parents had. In this case, maybe social networking is fulfilling a slightly different need: online friendships aren’t just a continuation of real-world ties, but relationships that are created and defined online. That’s the relationship.

This will all grow and expand massively as our cellphones become more powerful, do more for us. Juniper Research last month predicted that the number of active users of mobile social networking sites is expected to rise from 54 million this year to nearly 730 million in 2013.

Most of that is going to be in north and Southeast Asia, but don’t forget India: that, Juniper says, will become the largest region for mobile dating services by 2010. I rest my case that every society bends technology to its will.

Marketing people are clearly waking up to all this. But so should we.

You can’t help wondering what happens next in a place like China. If a nation of single children marry and have one child themselves, who in turn grows up and has one child with another single-offspring person, at what point does technology move beyond just being a crutch to being the cultural gate itself, through which all friendships, romances and connections evolve?

In short, what happens when Facebook becomes not just a reflection of one’s world, but the world itself?

Yes, we mould technology to suit us, but we need to be alert to the possibility of the reverse: that it defines us.

Jeremy Wagstaff is a commentator on technology and appears regularly on the BBC World Service. He can be found online at jeremywagstaff.com or via email at jeremy@loose-wire.com.

 

Google Suggest: Your Company + Scam

By | November 22, 2011

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I find that the auto suggestions feature from Google Suggest in the Firefox search box very useful. But perhaps not in the way it was intended.

Google Suggest works via algorithms that “use a wide range of information to predict the queries users are most likely to want to see. For example, Google Suggest uses data about the overall popularity of various searches to help rank the refinements it offers.” In other words,  type one word and Google will tell you the next word most likely to be typed after it. Type “dimitar” and the most likely second word will be “berbatov” (this may not been a lot to non-soccer fans, but trust me, the two words go together like rock and roll for the rest of us):

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This can be useful, or at least revealing.

For example, I received one of those awful pieces of spam from Tagged.com that give the whole social networking thing a bad name:

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Click on the “Click here to block all emails from Tagged Inc., 110 Pacific Mall Box #117, San Francisco, CA. 94111” and you’re taken to a page where you’re asked to sign in or sign up. A sure sign of a scam if ever there was one; what happened to opting out a la CANSPAM?

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So I figured I should Google these clowns and see what’s being said about them. Type their name into the Firefox search box, and then hit the space bar, and this was what Google offered me as the most popular search terms:

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Having your product name coupled with “spam” and “scam” in its top three searches can’t be good.

Needless to say, tagged.com is a scam, at least in the way it tries to hoodwink users into signing up and signing up their friends. Here’s how the excellent and resourceful Amit Agarwal recommends you get rid of it from your inbox. It’s a shame that so many apparently good names are involved in something so blatantly anti-social and spammy. At what point do these people feel they’ve lost the game and allow corners to be cut? One of the founders even spoke at last year’s Authentication and Online Trust Summit for crying out loud.

The bigger issue is how to stop these sites from damaging social networking further. But that’s for another day. For now, using Google Suggest is a good quick way to know whether you’re on a hiding to nothing if you even click on a link in one of these emails. Take another scam networking site I’ve written about recently, Yaari. Its Google Suggest juice comes out looking similarly dodgy:

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Compare that with something a bit more bona fide, like LinkedIn:

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While this is a useful tool for us, I’m guessing that the companies involved are going to be hiring some drones to try to massage these results so they don’t look quite so  bad.

An Answer to Our Scanning Prayers?

By | November 22, 2011

 NeatDesk

I’m always amazed at how weak the market for scanners is. The devices aren’t always that good, and the software that accompanies them is generally speaking pretty awful. Those that were once good, like PaperMaster, are now dead.

So it’s good to hear that NeatReceipts, once interested mainly in, well, scanning receipts, is now called The Neat Company, and is about to launch NeatDesk – “the all-new desktop scanner and digital filing system.” It’s got what looks like a pretty cool Automatic Document Feeder scanner that will take receipts, business cards and documents—in the same scan.

I used NeatReceipts and thought it was a good effort—it did a good job of trying to parse receipts, although the user interface was overly complex and the software not particularly stable. Neat Co says the software has been completely overhauled.

The device is going to sell for $400+ once it’s launched. More anon.

The Neat Company – Preorder Sale

Update: Evernote have added PDF preview for Windows. Is there room anymore for Paperport and its ilk? This is a great addition to Evernote and something I think really pushes it into the ‘capture all your cr*p’ category. Good on them.

How to Give Visitors Your Location

By | September 25, 2008

However good your directions may be, there’s nothing like a map to show people where you are. But it’s fiddly, and usually they’ve already left home by the time they realise they don’t actually know where you live.

Here’s a great and simple way to include a map of your location with your directions and address, in the form of a simple link which can be emailed, sent by instant message or SMS. The resulting page looks good online and in a phone browser.

Go to Schmap.me and type in the name you want to have as your address — www.schmap.me/loosewire, for example:

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If it’s available the box will turn green.

Enter the address on the next page and the Google Map on the left of the address will immediately jump to that location:

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There’s a room for notes, where you can include driving directions:

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(There are more fields available if you want them.)

The resulting page will look like this:

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It also looks good on a phone:

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Include the link at the bottom of your email signatures or in your contact address book. It’s easy enough to then send it to friends by email, SMS or instant message.

Update: Be wary of what you put up there: the information is not visible to search engines, but the page could be stumbled upon(since there’s no password). So, in the words of the company, best not use it for sensitive information.