What Will Keep The Wi-Fi Customer Satisfied?
Wi-Fi Networking News talks about hotspots, and how providers are having to fight to keep their customers in a competitive market. Hotspot operators who charge, they say, are going to have to offer something unique beside Internet access if they want to attract customers. “Higher bandwidth than business-DSL or T-1 may have to be part of it.”
I guess so. Most Wi-Fi spots are mere loss-leaders, ways to get people into your establishment and keep them there. Folk who charge may have provide other services to go with it: nice work environments, free coffee, printers — or else be in places where there’s no competition, like truckstops.