Tag Archives: Indonesia

Customer Abuse in Exotic Locales, Part I

HP have long been fighting a battle against refill cartridges, especially in my part of the world. But I think they’re going too far in this case — abusing customers and damaging their credibility and brand in the process.   Recently I received spam in my inbox from the website www.hporiginalsupplies.com, in Indonesian, inviting me to the HP… Read More »

Digital Deliverance

Last Friday’s Asian WSJ, and the online edition (subscription only, I’m afraid), published a feature I’d been working on for a while: The digital divide. I focused on Newmont’s mine in Sumbawa, in eastern Indonesia, and the company’s limited success in introducing e-business to the locals: Newmont’s supply-system project is typical of many around Asia —… Read More »

Working in the Brain I

I know I’ve written a lot about PersonalBrain of late, and I apologize for that if it doesn’t interest you. But partly in response to comments on an earlier post, and partly just because I think it might help, I wanted to give an example of how I use the program, in the hope it… Read More »

The End of Blogging Utopia

Blogs are great, but is it just a vast honeycomb of echo-chambers, where we talk to and listen to only those nearby? Author and funny guy David Weinberger comments on Ethan Zuckerman’s remarks (both interesting fellas, and well worth reading; David in particular an antidote to the relentless and humorless self-promotion of many A-list bloggers)… Read More »

First Impressions, Last Impressions

What’s the first and last thing you’re likely to experience in a country you visit? And what kind of lasting impression is that going to leave? Cigarette-burn marked toilet paper dispenser (empty) at Jakarta’s Soekarno-Hatta Airport, April 28 2007 Toilet paper dispenser at Singapore’s Changi Airport, April 28 2007 Investment in tourist attractions, advertising campaigns… Read More »