Podcast: Facebook, Hitler and iPad Grandma

By | November 22, 2011

Thispodcast is from my weekly slot on Radio Australia Today with Phil Kafcaloudes and Adelaine Ng, wherein I chat about:

  • Facebook’s new initiative: a deal with the devil or a whole new web?
  • YouTube takes down copyright infringing-content. Including all those Hitler parody videos
  • 99 year old woman gets iPad for birthday, writes limerick
  • Connecting to the social web on the go: lots of people are doing it. Soon you’ll be able to do it via your clothing.

To listen to the podcast, click on the button below. To subscribe, click here.

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I appear on Radio Australia Today every Friday at about 9.15 am Singapore time (that’s 0.15 GMT/UTC.) There’s a live stream of the broadcast here, or find out your local frequencies here.

How to Not Sweat the Mobile Office

By | November 22, 2011

(This is a copy of my Loose Wire Sevice column, produced for newspapers and other print publications. Hence the lack of links.)

By Jeremy Wagstaff

I do a lot of work on the road, including setting up offices from scratch. What I’ve learnt—and the mistakes I’ve made—could fill a book, so maybe I’ll write one.

But here, for now, are some tips I’ve found useful about working on the road—especially if you’re on the road for any length of time, or setting up your stall in a new place, temporarily or permanently.

The first thing to do is to get a local SIM card asap. Roaming fees remain ruinous. More of that in a later column.

The other is to get a dongle. Nowadays, it’s really easy to get your laptop connected to something approaching a broadband Internet connection.

HSDPA is the prevailing technology for this—you don’t need to know what it stands for, because it’s already on the way out—via a SIM card inserted in a little thumb drive that slots into your USB port. More commonly known as a dongle.

Nowadays you can get these for very little, along with a prepaid account. You often have to buy the dongle, which might or might not be usable in a new country.

Either way, you’ve got connected.

If you’re setting up a whole new office then get your staff onto Google Apps.

This is a suit of online programs that is basically Microsoft Office–for free, and open to real time collaboration. (Recently Google souped it up a bit and added a tool for drawing.)

All you need is an Internet connection. (Google Apps can be used offline, but this is in the process of being changed, so it might not be working for a while.)

If you want to do it with a bit of style, install Google Apps on your own domain (cooldudes.com) so all your new staff have email addresses that end in that domain; they can also then share all their contacts etc.

The non-domain version is called Google Docs and works fine. If you’ve all got Gmail accounts then it makes sense to stick with that.

Google have done a good job with this suite, but it’s not perfect. Don’t expect all the bells and whistles you’d usually get for spreadsheets and documents. But it’s fine for most needs.

Make sure staff get into the habit of saving documents with useful, consistent names and putting them in shared folders that others can find. Maintain a policy of limited documents and constant weeding so things don’t get lost or forgotten.

Hardware-wise, get people netbooks. They should be more than enough and this allows them to take them home to work/play on there. (Ensure they’ve all got antivirus on them, and tell them you’ll punish them severely if they install rubbish on them.)

And then wow them by buying an external monitor—Samsung, Philips and others do relatively small screens for about $100.

That doubles the amount of screen they’ve got to play with and wins you grateful looks from staff who’ve either never had two screens before or have them but never expected such an enlightened boss.

A tip: check the weight of the screen, as they vary widely. Some are light enough to carry with you between assignments. If not, you can always get a small 7” Mimo Monitor which gives you that extra bit of desktop. Mimo tell me they’re coming out with a larger one this month or next.

Printers are not an easy problem to resolve, but you should be able to get a scanner, printer, fax and copy machine, all in one, for about $120. You can either thread USB cables around your office or splash out on a wireless router that has a USB slot in the back.

(Wireless routers let you connect all your computers together via WiFi.)

This should, in theory, allow you to connect said scanner/printer/fax/copier into your network meaning anyone can use it. Expect a bit of pain here.

Other things I would buy to make your new mini-office more productive: decent mouse pads—nothing worse, or less productive, than staff sliding their mice across overly reflective desktops or books.

If they’re taking their netbooks home, then buy them the mains cable that sits between the netbook’s power adapter and the wall. This means they don’t have to dive under the desk to remove the power cable, and instead can just unplug the adapter as it sits behind their netbook.

Cost of cable: about $1.

I also buy headsets for landlines. These are cheap and save your staff’s necks.

And a non-stapler clipper, which uses reusable clips, saves you pulling staples out of paper and makes every document look snazzy. Cost: $1.50.

Lastly, buy a label printer. They may be a bit pricey—well, the labels are—but they make everything look so much better, and give your office a professional shine that will make your staff work harder and not want to go home in the evening.

Good for them. Now I’m off to the hotel pool.

Podcast: Privacy and Twitter

By | November 22, 2011

This podcast is from my weekly slot on Radio Australia Today with Phil Kafcaloudes and Adelaine Ng, wherein I chat about the issues of privacy concerning an inappropriate tweet, Google’s indexing of recent tweets, and some iPhone apps that let you spot celebrities.

To listen to the podcast, click on the button below. To subscribe, click here.

Loose Wireless 100416

I appear on Radio Australia Today every Friday at about 9.15 am Singapore time (that’s 0.15 GMT/UTC.) There’s a live stream of the broadcast here, or find out your local frequencies here.

Podcast: The Gist of Things

By | November 22, 2011

The BBC World Service Business Daily version of my column on the Gist of Things (the Business Daily podcast is here.)

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To listen to Business Daily on the radio, tune into BBC World Service at the following times, or click here.

Australasia: Mon-Fri 0141*, 0741 
East Asia: Mon-Fri 0041, 1441 
South Asia: Tue-Fri 0141*, Mon-Fri 0741 
East Africa: Mon-Fri 1941 
West Africa: Mon-Fri 1541* 
Middle East: Mon-Fri 0141*, 1141* 
Europe: Mon-Fri 0741, 2132 
Americas: Tue-Fri 0141*, Mon-Fri 0741, 1041, 2132

Thanks to the BBC for allowing me to reproduce it as a podcast.

The Gist of Things

By | November 22, 2011

(This is a copy of my Loose Wire Sevice column, produced for newspapers and other print publications. Hence the lack of links.)

By Jeremy Wagstaff

It’s interesting to see how we’ve changed in the past few years.

If you had predicted that we could follow someone’s activities by accessing a single page, right down to where they were, what restaurant they’d visited, where they’d been on holiday, what they were reading, what they were listening to, their employment history, what had made them laugh or cry, the reaction would probably have been somewhat negative.

Back then we had a different idea of privacy.

We basically saw privacy as a garden fence. Only neighbors could look in—unless they’ve got telescopes and twitching curtains. Our privacy wasn’t exactly a massive wall, but a shared understanding that there was a kind of wicker fence, or hedge, between us and the outside world.

Nowadays—maybe five years on—our views have changed. Well, they haven’t really changed, because I don’t think we really ponder it too much. Perhaps we’ve just tacitly accepted that the garden fence no longer exists.

This is probably because the benefits of accepting this outweigh the disadvantages.

Let’s look at the first bit again. If we befriend people on Facebook, we share with them tonnes of personal information, from our birthdays to our kids’ photos to our views and thoughts on the world, revealing either directly or indirectly all sorts of things about our lives.

Two friends died recently and Facebook was the vector for not only that information but for the grieving process of all their friends and relatives.

What was private or intimate is now public or semi-public.

LinkedIn blasts our CVs out there for everyone to see. What we once treated as confidential is now public—including our yearnings for another job. If you doubt me, scroll down to the bottom of a LinkedIn page and you’ll see how many people have opted to include the line “interested in career opportunities”. I’m surprised this doesn’t put more bosses’ noses out of joint.

Then there’s twitter: Every thing we feel, think, or get irked by is out there for everyone to see.

Music sites like Last.fm and Pandora share what you’re listening to, while Google Latitude and foursquare share your location.

You can get a sense of how all this fits together—and why, perhaps, it’s not such a bad thing—when you try out services like Gist. Gist assembles all the people in your address book and creates sort of virtual pages for them, populating each with whatever it can find on the Internet about them.

So, their LinkedIn page, their twitter feed, their MySpace page, their blog, any mentions of them in the media, are all collected together, alongside your email exchanges with them and other people involved in those email exchanges. Calendar entries, and email attachments, are all there easily found and reconciled.

The result is a somewhat disconcerting, but very useful, page which tells you everything you need to know about that person in order to remain in contact.

Indeed, that’s the purpose of Gist: to turn business networking into more of a science and less an art. You can see when you last communicated with them—and whether you should ping them to keep things bubbling.

Gist has even bought a service that flashes photos of your contacts at you to help you remember who they are.

From a privacy point of view, it’s unnerving to see your details so readily collated in someone else’s address book. And from a human point of view, it’s scary to see the personal reduced to a few algorithms and search spiders.

But it’s actually very useful, and turns our familiar tools of email and contact books into something more dynamic.

I don’t care so much about staying in touch with business contacts; I do, however, like to be able to see what my friends and colleagues have been talking about. And to be able to see all that on one page is a boon.

It bypasses both my address book and my email service. Gist finds pictures of the people I’m corresponding with before I’ve even met them. (Some surprises are in store: Not everyone is the gender you think they are.)

This, in short, is what has happened to our notions of privacy. What once would have been considered somewhat creepy stalking is now considered a valid means of staying on top of all the people and bits and pieces in your professional life.

No more garden fences. Now it’s more like a permanent open house cum garage sale, where anyone can poke around as much as they like.

And maybe offer you a job.