Hotel To Guests: Use Skype

By | November 22, 2011

It seems that hotels are finally making the best of a bad thing and realising the old days of fleecing their guests with overpriced phone calls are past. In fact, one hotel is suggesting that in fact it is on the customer’s side, if this ad from today’s IHT by Hong Kong-based Shangri-La Hotels is anything to go by:

Traders2

The wording is “Consider subscribing to Skype – the free Internet vocal communications service. It could save you a small fortune in long-distance mobile phone charges.” Note the ‘mobile’ inserted here, implying that it’s mobile operators who alone have been the culprit. Indeed, it would be interesting to see whether this isn’t some fiendish plot to get guests to pay for in-room Internet services.

Staying at the (otherwise magnificent) Conrad in Bali’s Nusa Dua a few weeks back (yes, it’s a hard life), for example, I was surprised by having to pay about $10 for an hour’s Internet connection which was slower than a blood-drunk mosquito. (Tip: just piggy back the lobby Wifi if you can. It sucks, but no more or less than the connection in the room):

Conrad1

I’ve asked the Shangri-La’s PR for details about the Skype ad and their Internet charges (if any.) I’ll post their comments once I hear back.

The Holes We Slip Through

By | November 22, 2011
This interesting tool, tho too nerdy for me, highlights one of the stupid holes that make technology a still frustrating exercise for most of us. You’re heading out the door for a meeting, you have the person’s phone number and pant size (don’t ask) in your computer but not in your phone, and yet there’s no simple way to get these bits of information from one to another without some laborious syncing, or emailing. In most cases I find myself printing out a whole page, or scrawling down the phone number on the back of a condom. Why do these little holes in our technology world still exist, and why can’t we fix them?

clipped from lifehacker.com

Windows only: Zap that phone number, grocery list or set of driving directions directly from your PC desktop to your cell phone with Clipboard2Phone.

 

Clipboard2Phone is a simple script that emails the contents of your clipboard to your cell phone with a key combination you define. Especially useful for sending phone numbers to your mobile – which will most likely make that number callable in one click – Clipboard2Phone comes in handy for quickly transferring any kind of information you need on the go, like a todo list, shopping list, driving directions or just a reminder to your future self.

Leaving The Bad News Trail

By | November 22, 2011

You can understand sometimes why people think old, mainstream media don’t get it. As journalists we’re trained to really cover bad news. It’s a cliche, but it’s true, though up until recently only born-again types or folk with dandelions in their ears would say it: The way traditional media covers society is deeply skewed towards the bad. Take this RSS feed from the BBC UK news website:

Bbc1

Admittedly, this was taken from a feed designed for Northampton, UK, readers (don’t ask why I subscribed to that particular feed. I guess I got nostalgic for a second.) And yes, this might actually tell us more about the Midlands than we’d like to know. But it strikes me as very distorted to have the last 12 new stories about death, robberies, fires and drugs. How reflective is that of society?

Until recently this question would be one of those which would elicit a response of shoulder-shrugging, and then some old hack like me would pipe up about how, yes, it would be lovely to write about nice stuff, but try getting that into the paper. The way newsrooms work is that bad stuff sells.

But things have changed. The newsroom has gone. Well, not gone, but it’s under threat, not so much from citizen journalism, which always struck me as a bit of an oxymoron, but from bloggers. We write about stuff that interests us, and people read us. Or not. But we aren’t governed by any particular agenda, and we have no heavy-breathing editor looking over our shoulder and telling us to sexy the lede up a bit. Or that our story will be spiked because no one died/cares/took their clothes off/was arrested/is famous enough/is American.

Why is this? Well there’s no doubt that scandal and strife sell. But the filtering process starts very early on; any journalist worth their salt will quickly develop a sense of what a story is, and will be composing the lede in their head even before the event has happened. If they’re really good, and have a good editor and broad enough brief, they might be able to write a positive story — a good guy does a good thing, a company turns itself around, a community grows — but the chances of that getting in the paper are slim alongside the opposite kind of story — a good guy goes bad, a company hits the skids, a community dies. Those latter stories need telling, of course, but as the BBC feed above shows, they tend to be the only stories that get told. Especially, ironically, when budgets get cut.

I don’t think that blogging is going to be as big next year as it is this year, in the sense that the number of people blogging will probably tail off. But there will be no shortage of readers, and commenters, for the simple reason that bloggers write about stuff the old media has long ignored. Old media thinks it’s learning this lesson by bringing the community into the news gathering process, by taking their photos, their writing, their videos, their comments. I’m not sure that’s right.

At least I don’t think it’s the only part of this. Old media should look for a way of using its reporting strengths and resources and tell those stories themselves: devote time and effort to finding stories that reflect the community, the good parts and not just the bad parts. They’re harder stories to tell and they run against the grain of every newsroom lesson we’ve learned, but if we’re serious about connecting to the communities around us, we need to understand them better. And that means taking the good with the bad.

Sending Files Without the Sleaze

By | November 22, 2011

Until recently I’ve tended to recommend YouSendIt for folk who want to send large files to each other. But not anymore. I found myself inundated with two full-page casino pop-ups and those awful bouncing ‘alerts’ when I had to download a file just now, which doesn’t impress me. In fact I noticed that I was complaining about this to myself about a year ago, so I’m guessing this is a consistent thing.

The Independent may think it’s good, but I’m afraid I don’t. They may have 500,000 users, but I’m not going to be one of them until they get rid of the sleaze. And in the meantime I’d recommend checking out box.net, which does the same thing, in a nicer interface, with no sleaze. I’m also going to seek comment from YouSendIt.

Technorati tags: , ,

What’s RSS to You?

By | November 22, 2011

I’ve been playing with RSS feeds for a few years but nearly always find myself struggling for a strategy to stay in control of them. Most of the time I hardly make a dent in the unread posts, so my favorite reader for them is one that can let me mark lots of posts as read without feeling too guilty. But maybe it’s just me.

This led me to wonder how other people use them, and, well, whether they use them. It’s one technology that seems to have taken off, given all the RSS buttons you see around the web, but I sometimes wonder just how many people are actively getting their information from RSS and how.

I’m hoping your answers might shed light. The survey’s here. There’s no registration required, and nothing weird is collected about you. It’s all on one page so there’s no boring clicking through to do. And it’s in a lovely green shade, which I think you’ll like/hate. Plus, I’ve tried to leave space for you to leave your responses that don’t fit the choices I give; if there’s not enough space, or you just really hate surveys, please feel free to write to me direct. If you’re amenable to me contacting you by email with follow-up questions about your responses, please throw your email address and name into one of the answers.

Thanks in advance to those of you who do answer. Feel free to pass it on to others who might be interested. Results will be published at some point, in some form or another.

Technorati tags: , ,