Category Archives: Innovation

Coming to terms with terms: digitization, digitalization and digital transformation

By | July 15, 2020

Yes, they’re horrible. One reason they’re horrible is they aren’t exciting. No way would an editor of mine have OKed a story with those words anywhere in it. Another reason is they’re very similar, in both sound, and definition. Nobody seems to agree on what they are, which is usually a good sign you’re veering into marketing/consultant-speak. When… Read More »

Why Won’t Computers Do What We Want Them To?

By | April 13, 2020

(Post updated 2020-07-15 07:37 to include postscript on JK Rowling’s planning technique.)  Computers and the software that runs them have long denied us the basic right of dictating to them — not letters and grocery lists, but of what they should actually do for us – most importantly in the first step of thinking: the art of taking… Read More »

Microsoft, never sexy, grows up

By | October 2, 2018

By Jeremy Wagstaff We didn’t really notice it but the past week or so has seen the passing of an era. We are no longer in a world where Microsoft wants to peer through our Windows, as it were. As Ben Thompson noted in his Stratechery newsletter, the company’s recent Ignite Conference passed largely unnoticed by the wider… Read More »

Disrupting Travel Disruption

By | January 24, 2018

easyJet seem to be taking an interesting, if not pioneering, approach to disruptive tech. While fintech has mostly absorbed the wave of startups that went after the financial industry from about 2011, travel startups initially went after the middlemen, creating a host of algorithm-based disintermediators, and put a lot of travel agents out of business.  But airlines? Well… Read More »