(Update: Uber say they are looking into it.) Buzzfeed says Privacy Advocates Want Uber To Stop Tracking Users After Rides End but Uber responds that “by offering the option of manually entering pick-up locations, the company is giving users a choice to be tracked or not.” It quotes Kurt Opsahl, deputy executive director and general counsel at EFF, as saying that this ‘takes away a lot of the usability.’ Part of Uber’s appeal is how easy it is to open the app and let GPS pinpoint your location for a driver. ‘As you’re trying to get picked up by the side of the road, you might not know
Growing pains, I guess, but this should not be what big disruptive companies look like. I noticed that Uber’s web app offers filters to create lists of historical data — your rides — via criteria like which credit card you used, the city you took the ride in, the month etc. Great for expenses. Except it doesn’t work. The filters simply don’t work. Uber have confirmed it and said they’re working on it. (It’s still not working.) But for a feature like this, wouldn’t you have done even basic testing, like, well, to see that it worked?
I’ve been meeting a better class of taxi driver lately. It’s been made possible by something called GrabTaxi, which I have begun to think of as a dating app for passengers and taxi drivers. Of course, it’s not really, that would be weird. But it kind of is. It’s just one of many apps and services across the world seeking to make the process of booking taxis easier. At one end of the scale there’s Uber, which aspires to allow anyone to be a taxi driver, matching car and driver with passenger. At the simpler end are apps like GrabTaxi, which offer taxi drivers another