The End of Boorish Intrusion

(This is a copy of my Loose Wire Sevice column, produced for newspapers and other print publications.) By Jeremy Wagstaff One of the ironies about this new era of communications is that we’re a lot less communicative than we used to be. Cellphones, laptops, iPhones, netbooks, smartphones, tablets, all put us in touching distance of …

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The Real, Sad Lesson of Burma 2007

Reuters I fear another myth is in the offing: that Burma’s brief uprising last month was a tipping point in citizen journalism. Take this from Seth Mydans’ (an excellent journalist, by the way; I’m just choosing his piece because it’s in front of me) article in today’s IHT: “For those of us who study the …

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IVR Cheat Sheets, And Dirty Tricks?

The IVR debate rumbles on. Could automated voice phone systems be better than just having a human answering the phone? Is it better to cheat the system? Paul English’s cheat sheet has appeared more than 100 TV and radio stations in a month. One company, Angel.com, has been fighting back, first with a pretty harsh …

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Spanish Mules

Four Spanish ‘mules’ have apparently been arrested in Valladolid, according to an AFP report: Four face charges over phishing fraud : Four people face charges in Spain after police uncovered an internet banking fraud believed to be conducted by computer experts in Eastern Europe. However, the four who face charges in Valladolid, in northern Spain, …

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VoIP and 911

An interesting case in Texas that highlights the weak spot in the whole VoIP thing:  Net Phone Firm Vonage Sued Over 911 Access, reports the LA Times: As two gunmen forced their way into her Houston home Feb. 2, Sosamma John yelled to her daughter, Joyce, to call the police. Joyce ran upstairs, grabbed the …

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BT Brings Broadband To ‘Remote’ Milton Keynes

I couldn’t help passing this one on, though I don’t mean to mock either Milton Keynes, a charming artificial town in England, or Online Journalism, a very worthy project of the USC Annenberg Online Journalism Review. Online Journalism today picks up a piece from the BBC about how British Telecom is trying to extend broadband …

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This week’s column – Snarf

This week’s Loose Wire column is about Bluetooth security:  Next time you’re carrying your whiz-bang Bluetooth phone watch out: Serious flaws mean your contact numbers and other info stored in the phone could be stolen without you even knowing it. This latest threat is called Bluesnarfing.   Full text at the Far Eastern Economic Review …

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What Will Keep The Wi-Fi Customer Satisfied?

Wi-Fi Networking News talks about hotspots, and how providers are having to fight to keep their customers in a competitive market. Hotspot operators who charge, they say, are going to have to offer something unique beside Internet access if they want to attract customers. “Higher bandwidth than business-DSL or T-1 may have to be part …

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News: Broadband Isn’t About Speed

 British users are finding broadband isn’t all it’s cracked up to be, if it means confronting spam and other detritus of the Internet. According to a report by the iSociety project at The Work Foundation to be launched today:  ”Ordinary people are promised that broadband makes the internet better; in fact it sometimes leads to …

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