Social Media Phishing Hazards

As usual, I feel we’re not being smart enough about the way that scammers improve their skills. We demand everything to be easier, and they just reap the winnings. What they’re exploiting is the fact that we use a lot of different services (twitter, email, Facebook), and services within services (those which use those primary …

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Osama bin Laden’s Death on Twitter

(Updated timeline to include subsequent accounts) There was, by all accounts, no Internet or phone access to Bin Laden’s compound. Had there been, might he have known about the attack in advance from social media? This depends on what was being said on twitter, and when. Although lots of people in Pakistan are on Facebook, …

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Social Media and Politics: Truthiness and Astroturfing

By Jeremy Wagstaff (this is a column I wrote back in November. I’m repeating it here because of connections to astroturing in the HBGary/Anonymous case.) Just how social is social media? By which I mean: Can we trust it as a measure of what people think, what they may buy, how they may vote? Or …

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Social Media and Politics: Truthiness and Astroturfing

(This is a longer version of my syndicated newspaper column) By Jeremy Wagstaff Just how social is social media? By which I mean: Can we trust it as a measure of what people think, what they may buy, how they may vote? Or is it as easy a place to manipulate as the real world? …

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Why Hotels Should Avoid Social Media

By Jeremy Wagstaff (this is a copy of my column for newspapers) If The Wall Street Journal is to be believed—and as a former contributor I’ve no reason to doubt it—the best way to get decent hotel service these days is to tweet about how bad it is. And reading the piece made me realize …

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Twitter in Indonesia

Interesting to see how Twitter is catching up on the main news [Google Trends data] portal in Indonesia, detik.com. (Although actually detik.com has the largest number of followers in Jakarta, at least according to twitaholic. (With only 87,755, that doesn’t sound right somehow. Surely there are more popular Indonesian twitterers out there?) Twitoaster, which collects …

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The New Normal: Constant Flux

(This is a copy of my Loose Wire Sevice column, produced for newspapers and other print publications. Hence the lack of links.) I was reading a blog by a World Banker the other day—now there’s a phrase I wouldn’t have thought I’d use a few years ago—about our old favorite in this column: Twitter. Now …

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The Trojan That Never Was

How not to handle a PR debacle, Part 767: Avast, the free antivirus I’ve been using, and recommending, for while, has lost my confidence by a double whammy: mis-identifying pretty much every executable on my computer as a Trojan, and then not telling me about it. Apparently an update to the software will misidentify a …

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A Bad Day for Social Media

You may be forgiven for thinking I’m a fan of social media, and, in particular, Twitter. Headlines like “Twitter: the future of news” and “Twitter, the best thing since the invention of the thong” may have given the misleading impression I thought Twitter was a good thing. In which case I apologize. The truth is …

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The Aviators of Social Media

What’s more astonishing: Twitter’s extraordinary capabilities for distributing information, or news managers’ reluctance to recognize its power? When describing a digital media phenomenon to old media staff it’s useful to look for an old media analogy. I describe Twitter, as being like an old AP news printer, sitting in the corner of the newsroom, spitting …

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