Tag Archives: Qantas Airways Limited

ThinkPad Joins the Exploding Laptop Parade?

Looks like the days of the laptop (and perhaps other gizmos) on airlines are numbered. First, Virgin becomes the third airline [CNET news] to place restrictions on Apple and Dell laptops, allowing them on planes only if the battery [Virgin site] has been removed, wrapped and stored in carry-on luggage. (Qantas and Korean Air have… Read More »

Column: Ethel fights back

Loose Wire — Tea, Sympathy And Service By Jeremy Wagstaff from the 25 July 2002 edition of the Far Eastern Economic Review, (c) 2003, Dow Jones & Company, Inc. If you want good customer service on-line, try impersonating a little old lady. It worked for me. Frustrated by the poor response to my own e-mail… Read More »