Evernote Makes Employee Reading of Messages Opt-in

Evernote has been through the wringer with its decision to add machine learning to its repertoire, effectively trying to pave the way to added services based on scanning the contents of users’ notes. Users were not happy, not least because Evernote made it opt-out. The settings looked like this:  Evernote has now had a change …

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Turn off location in iOS, and Uber doesn’t work

(Update: Uber say they are looking into it.)  Buzzfeed says Privacy Advocates Want Uber To Stop Tracking Users After Rides End but Uber responds that “by offering the option of manually entering pick-up locations, the company is giving users a choice to be tracked or not.” It quotes Kurt Opsahl, deputy executive director and general counsel at …

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I’m An Airline, Fly Me

This an email from a bona fide airline:  Dear Sir/Madam, Please be informed that your transaction with [international carrier] has been confirmed. Due to fraud prevention procedure against Credit Card transaction, we would like to validate your recent transaction with [international carrier] by filling information below : Passenger(s) name : Route :Date of Travel :Cardholder …

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The Facebook Experiment: Some Collated Views

A few pieces in the Facebook Experiment. I’m still mulling my view.  Paul Bernal: The Facebook Experiment: the ‘why’ questions…:  Perhaps Facebook will look a little bad for a little while – but the potential financial benefit from the new stream of advertising revenue, the ability to squeeze more money from a market that looks increasingly …

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We’re Not in the Business of Understanding our User

A few years ago I wrote about sometimes your product is useful to people in ways you didn’t know—and that you’d be smart to recognise that and capitalize on itn (What Your Product Does You Might Not Know About, 2007). One of the examples I cited was ZoneAlarm, a very popular firewall that was bought …

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Carrier IQ’s Opt-Out Data Collection Patent

ZDNet writes here about an Carrier IQ patent that outlines keylogging and ability to target individual devices . Which is interesting. But Carrier IQ owns a dozen patents, including this one, which to me is much more interesting. This patent indicates what Carrier IQ software could do—not what it does—but it is revealing nonetheless: A …

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Deconstructing Carrier IQ’s Press Release

I couldn’t find this press release on their website, and it’s a couple of weeks old, but I thought it worth deconstructing anyway. My comments in quotes. The rest is from the release. I don’t pretend to have got anything right here, but these might be the starting points for deeper questions. Carrier IQ Says …

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AboutFacebook

This is a copy of my weekly Loose Wire Service column for newspapers, hence the lack of links. By Jeremy Wagstaff A few weeks ago I talked about Facebook’s brave new world of connecting your profile to all the other bits and pieces you leave on websites. I erred, and I apologize. I thought that …

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The Gist of Things

(This is a copy of my Loose Wire Sevice column, produced for newspapers and other print publications. Hence the lack of links.) By Jeremy Wagstaff It’s interesting to see how we’ve changed in the past few years. If you had predicted that we could follow someone’s activities by accessing a single page, right down to …

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Art, the Internet and the Rise of Symbiosis

Great piece from the NYT on the decline of mystery and the rise of symbiosis for artists, who find there’s a living of sorts to be made by engaging with fans online and allowing the community that emerges to choose the direction their musical careers take — even to the point of how much to …

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