We’re Not in the Business of Understanding our User

A few years ago I wrote about sometimes your product is useful to people in ways you didn’t know—and that you’d be smart to recognise that and capitalize on itn (What Your Product Does You Might Not Know About, 2007). One of the examples I cited was ZoneAlarm, a very popular firewall that was bought …

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The Big Boys’ Mea Culpas

I find it interesting that companies can get things so wrong. News Corp just sold off Myspace for a fraction of its original price today, effectively admitting it didn’t get social media. Microsoft famously came late to the table with the Internet, and then has been late to more or less every party since. It’s …

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The Fate of New Acquisitions: Whither or Wither?

By Jeremy Wagstaff I’m writing this on a Windows PC using a great piece of Microsoft software called Windows Live Writer. And that’s only part of the problem. As you no doubt know, Microsoft have announced they bought Skype, the Internet telephony company, for $8.5 billion. You’ll have to look under a lot of stones …

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Has Quora Peaked?

via trends.google.com This chart of traffic to Quora from Google Trends suggests that interest in Quora hit a peak in mid January and has fallen off sharply since then. I thought they did a great job of building not only interest but in getting interesting, cool, knowledgeable people in early on, so as content grew …

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Podcast: HP, Palm, Spam and Social Media Cold Turkey

This podcast is from my weekly slot on Radio Australia Today with Phil Kafcaloudes and Adelaine Ng, wherein we discuss HP buying Palm, students going cold turkey on social media, and China no longer being the spam capital of the world? To listen to the podcast, click on the button below. To subscribe, click here. Loose Wireless 100430 …

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Skype’s New Dawn?

We talk about Facebook, twitter, MySpace and Friendster as the big social networks but we keep forgetting one that is far bigger than that: Skype. This from a Bloomberg piece on Skype’s vacillating fortunes: Skype has soared in popularity since it started in 2003 and has about 548 million users worldwide—more than Facebook, MySpace and …

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Driver Phishing II, Or Who Is Trentin Lagrange?

I’m fully awake now, and doing some digging on who is behind the Driver Robot “driver phish.” The digging has introduced me to a whole level to the software scam industry. The company that sells it is Victoria, BC, Canada-based Blitware (“or Blitware Technology Inc.,  to be precise,” as its website urges us). Nothing gives …

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Xoopit, Or Channels vs Trenches

I’ve been a fan of Xoopit so I guess I am a bit surprised that Yahoo! has bought it. Xoopit, for me, was the future of email. Or a part of it. (For those of you who haven’t used it, or those who didn’t “get” it, Xoopit is a plugin for Gmail—for others, too, but …

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Malware Inside the Credit Card Machine

(Update, July 2009: A BusinessWeek article puts the company’s side; maybe I was a little too harsh on them in this post.) This gives you an idea of how bad malware is getting, and how much we’re underestimating it: a U.S.. company that processes credit card transactions has just revealed that malware inside its computers …

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Pocket Lockets

videocapture from myTreo.net Here’s something that caught my eye from CES: D.A.V.E. from Seagate. Despite its awful name (it stands for Digital Audio Video Experience) it’s a great idea. It’s basically a small 60 GB external hard drive but it’s small (65 x 90 x 16 mm) and light (106 grams) and connects to a …

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