Tag Archives: Internet Explorer

The Browser Wars: Another Milestone

(This is a copy of my Loose Wire Sevice column, produced for newspapers and other print publications. Hence lack of links)

By Jeremy Wagstaff

As you know, I’m into milestones, and another one has been passed in recent days: Microsoft’s market share of browsers is down below 60%.

Now this may not sound very exciting to you, but it is. And you are to be congratulated. Because it’s you who have made it happen.

Let me explain.

A couple of years ago, when I started training journalists on things digital, I used to ask them what browser they used. They either answered Internet Explorer—Microsoft’s browser, which comes with Windows—or they would look blankly at me.

The truth is that since the demise of Netscape in the late 1990s, there really hasn’t been much of a battle between the browsers. Most Windows users accepted Internet Explorer, while Mac users settled for the Apple browser Safari.

So when I would ask the class whether they had heard of Firefox, the Open Source browser, they would again look blank, or bored, or both.

That was then and this is now, two years on.

Now most of them have heard of Firefox, and many of them have it installed on their computers.

Not only that: Most of them have tried out Google’s own browser, Chrome.

Indeed, nowadays, when I venture a peek over shoulders at cafes and in offices, I see many more Firefoxes (or Chromes) than I used to.

So it doesn’t surprise me to read that, according to research company Net Applications, Internet Explorer’s market share has, for the first time in more than a decade, fallen below 60%.

Of course, 60% still sounds like a good chunk of the market, but remember this: Internet Explorer is the default browser on Windows computers, which still occupy most of the world’s desktops. Last year that figure was nearly 68%. Two years ago, when I started the training course, the figure was 77%. Back in 2003 it was 95%.

Compare this with Firefox, which is now on nearly a quarter of the world’s computers. And while Chrome has only a small share—6.7%—it is growing at quite a clip. A year ago that figure was closer to 2%.

Some of this may be down to a ruling in Europe which has forced Microsoft to offer 12 different browsers. But more likely is that people are getting smarter—more demanding—about what is on their computers.

After all, we spend a lot more time in our browser than we used to. Most of us now use webmail, rather than a separate email application. A lot of us use tools like Google Docs, rather than Microsoft Office. And, of course, there are productivity killers like Facebook, all of which are primarily accessed through the browser.

So what makes these other browsers so appealing?

Well, Internet Explorer is considered notoriously insecure, for one. Lots of bad things are supposed to happen if you use for online banking etc. And users like their browsers fast and light. But perhaps most importantly, Firefox—and increasingly Chrome—offer a range of plug-ins (little bits of software that, well, plug in, to your browser to do extra things for you, from tell you the time in Timbuktu to letting you save clips to online databases, or to Facebook).

This, I think, is part of a broader trend that Microsoft and others haven’t figured out yet.

I see an increasing number of people using Gmail, Google’s webmail service, and I’ve noticed that all these people have customized their interface. This wouldn’t have happened even a year ago. Now they’re exploring beneath the hood of the default settings, and changing their environment to suit their moods and work styles. Some of these changes are small—background colours or themes—but they’re also more productivity-oriented, adding labels and filters to their workflow.

This is great. This is just what they should be doing. But it’s also part of a bigger trend that I believe explains the inexorable shift away from the default.

The simple truth is that as we spend more time in the browser we’re less likely to just go with what’s given to us. We want our browser to be as good as possible and because the changes we make to our online services are movable feasts: If I’ve changed the background on my Gmail to black, shifting to another browser isn’t going to reset it back to boring white.

There’s another factor at play here. Websites used to look very different depending on what browser you used. That’s changed, as developers follow standards more closely (what’s called being “standards compliant”). This gives us users a lot more flexibility—we don’t feel like we’re going to break something on our computer, or not be able to access, say, our banking website—if we’ve left the reservation and installed another browser.

The next step: the browser replaces your operating system. Google is onto it. 

Keys to the Kingdom

In this week’s Loose Wire Service column (which runs in print publications, more here), I write about those unsung heroes of productivity: programs that store globs of text for you so you don’t have to keep typing the same thing.

Last time I talked about how the keyboard is often a quicker way to launch programs and open files than the mouse. It’s just a question of knowing how. This time around I’d like to take the idea a step further: using the keyboard to cut down your usage of the keyboard.

A lot of what we type is the same: Our name. Our address. Thank you letters to Aunt Gertrude. Disclaimers. These are all tasks we could outsource. But to whom?

Well, it depends a bit on what you’re doing. If you’re working in something like Microsoft Word, you’ll find that there are features that let you insert chunks of text just by hitting a couple of keys. While this used to be straightforward enough in earlier versions of Word but it’s gotten more complicated in the latest version.

In fact, the feature is not included; you need to add it to the toolbar at the top of the Microsoft Word window (the program’s help will tell you how.) Once that’s done, though, it’s straightforward enough. Just select the text (and any graphics) you want to reproduce, and then hit the autotext button. Give the selection a name, and next time you want to insert it, just click on the autotext button and then the name of the saved text.

Microsoft, however, clearly don’t consider this an important feature, since they’ve dropped the best bit: being able to recall — i.e., insert — the text by not leaving the keyboard. This used to be done by assigning the block of text a keystroke code — dc, for example, to insert a standard disclaimer text — and then typing it and hitting Enter. Word 2007 won’t let you do that. (OpenOffice’s free office suite will, but the feature is not particularly easy to figure out, so I wouldn’t recommend it.)

The problem with doing this is that any text you save can only be retrieved inside the program itself. Which makes it less of a time-saver and more of a time-waster. So if you’re writing an email, for example, you can’t access the text you stored in Microsoft Word. A better solution is to use a program that will insert text wherever you are.

This is where I’d recommend something called Texter, a free program created by the website Lifehacker (itself well worth a visit). Once installed, the software sits in your system tray (the bottom right hand corner of the screen) until you either double click or right click on the icon.

Adding text is straightforward: Just select the text you want to save, add a “hotstring” the keystrokes you want to use to recall it (dc, for example), and then the “trigger” — the key you hit after the hotstring to insert the text (you have the choice of Enter, Tab, Space or, none — meaning your saved text will be inserted straightaway.

Texter works well — and has lots of extra features you can explore. It won’t handle large blocks of text, however: It’s best for small bits of oft-typed text, like a note to typesetters to convert text to italics, or a sign-off (Best regards, Humphrey”).

A more powerful, and commercially minded, alternative is something called ActiveWords ($50), which allows you to do a lot more. (Think of it as developing macros for the less techy of us. Macros are scripts which automate oft-repeated functions or series of functions, like opening an email and replying to it, or selecting a word and then having your browser automatically look up the word on Google.)

ActiveWords also lets you do what I was talking about in my last column — assigning shortcuts to launching programs or opening files. It’s a wonderful piece of software and, if used well, removes the need to ever force your fingers to leave the keyboard. But it’s not worth getting unless you plan to make major changes to the way you work.

I use it for loading files buried in distant folders and for template text I sent to PR companies (though never readers; you get only my full un-scripted attention. Promise.), for inserting phone numbers (I can never remember my phone numbers for some reason) and addresses, as well as for more ambitious tasks like moving text from one program to another.

I’d suggest you start out with Texter and start building a list of the words, sentences or other text that you find yourself typing a lot. If you’re really getting into it a tryout of ActiveWords might be on the cards (the trial is for 60 days, rather than the usual 30; a smart move, since it might take you that long to really appreciate its power.)

A word of warning: Don’t put anything sacred or secret in one of your text strings in any of these programs. It’s tempting to store passwords and bank account numbers and other hard-to-remember and sensitive data.

If you’re looking for something that does that, you might want to check out RoboForm ($30) that can memorize passwords, fill in registration forms quickly and will encrypt your data. RoboForm will work in Internet Explorer and Firefox (Opera, another browser I must have recommended in the past because my wife uses it religiously, isn’t mentioned.)

The trick with these programs is not to dedicate a day to inserting lots of text strings you may never use, but to look over your own shoulder as you work and notice what text you type a lot of. Then get into the habit of saving that in whichever program you decide to use, and assigning a keystroke combination that makes sense to you and will be easy to remember. I guarantee you’ll save yourself time. You may even write more letters to Aunt Gertrude. I know she’d like that.

The Jakarta Post – The Journal of Indonesia Today

Shoot The Messenger

Every time I start to feel warm and fuzzy about Microsoft something jumps up and slaps me back to reality. Here’s my latest slap:

For some reason my Trillian messenger wasn’t connecting to MSN because of some weirdness with my ISP so I had to download and install the 9 MB behemoth that is MSN Messenger. As usual it tried to change my homepage (at least it asked first, which I don’t remember the MSN Search bar doing so) but it worked ok. But try closing it down and you get an error message:


Which says:

There are other applications currently using features provided by MSN Messenger.  You must close these other applications before you can exit MSN Messenger.  These applications may include Outlook, Outlook Express, MSN, MSN Explorer, Internet Explorer, and Three Degrees.

Whatever Three Degrees is. (Why hasn’t Diana Ross sued yet?) Why should I have to close all these programs just to close this clunky jalopy of a program? I thought Microsoft was past all this nonsense? I didn’t have to close those programs to install the messenger, so I can’t imagine they have somehow become seamlessly integrated with Messenger inbetween whiles. Or could they? And if they could, why wasn’t I asked? And is this a good thing? No wonder my mail box is full of plaintive complaints from folk who feel their computer’s been taking over by aliens. Or zombies. Whatever.

Advice for today: Until further notice, don’t install anything that, well, has Microsoft on it.

How to Convert, Export, Migrate, and Archive your Email

I haven’t tried this yet, but I’m a big fan of Fookes’ other programs but this sounds like a great tool if you’re using one email client and you want to move on but can’t export easily: Aid4Mail – Convert, Export, Migrate, and Archive all your Email

Aid4Mail is a user-friendly Windows tool that helps you migrate your email messages to a different mail client, export them for viewing through Internet Explorer, MS Excel, or a database, convert them to extract or re-insert attachments, and archive them to save space or for compliance with legal requirements. It supports most popular mail client programs and processes all messages without losing any information, including those with file attachments and embedded contents like pictures and background images. Unlike other migration methods, Aid4Mail can also export message status information such as “unread”, “read”, “replied”, and “forwarded”. Aid4Mail produces results quickly and with great accuracy.

I’m going to give it a shot and I’ll let you know how it works out. Anyone come across some other solutions?

Flock and the Productive Web

This week’s column on WSJ.com (subscription only, I’m afraid) is about Flock, or about the things that Flock will help us do more easily, such as post to blogs, post to Flickr, turn boring bookmarks into a wealth of shared knowledge on del.icio.us, and generally make the browser a real platform for productivity:

One of the fun things about the Internet is that just when you think the game is over, somebody moves the goal posts, shoots the ref and says the rules have changed. At least that’s the way I see it with a new browser called Flock.

 You’re no doubt familiar with the Web browser wars of the mid-1990s. Microsoft’s Bill Gates came to realize the importance of the Internet late, but quickly got up to speed and crushed the poor old Netscape browser by offering Internet Explorer for free. The epilogue is that despite some upstart threats from a Scandinavian company called Opera and an open source free-for-all called Firefox, Internet Explorer still dominates the Web. In sporting parlance, it’s a bit like Microsoft has parked a big bus in front of the goal, so no one else can score.

 But I don’t think that’s the whole story. For the browser, you see, is emerging from a passive click-and-read experience to a place where you can get your work done and even share it with others.

Outlook Gets Del.icio.us

Attensa, an RSS reader for Microsoft Outlook, has added del.icio.us tags:

You can add tags to articles and access them using a pull down list using the Attensa Toolbar for Internet Explorer. When you tag articles with Attensa your bookmark list on Del.icio.us is updated and synchronized automatically. With the addition of tagging, Attensa gives you a set of tools for organizing your feeds and articles. Categories let you create a hierarchal [sic] structure using folders to keep feeds organized. Tags give you a more free form tool for keeping articles organized and they connect you with the del.icio.us social network.

Sadly Attensa only works with Outlook and IE. But it is free.

The TiddlyWiki Report, Part IV: Jeremy Ruston

This week’s WSJ.com/AWSJ column is about the TiddlyWiki (here, when it appears Friday), which I reckon is a wonderful tool and a quiet but major leap forward for interfaces, outliners and general coolness. I had a chance to chat with some of the folk most closely involved in TiddlyWikis, but sadly couldn’t use much of their material directly, so here is some of the stuff that didn’t fit.

Last, but not least, Jeremy Ruston, the man who started it all.

Jeremy Ruston: Hi Jeremy
Loose Wire: hi jeremy, thanks for getting back to me…
Jeremy Ruston: no problem, hope it’s not too late wherever you are
Loose Wire: i’d like to hear from you about the history of this, how it works under the hood, what they’re used for and where it’s going…
Jeremy Ruston: sure, where to start
Jeremy Ruston: i was originally trying to do a personal site
Jeremy Ruston: kind of wanted to blog, but acknowledged that I’m not a great writer
Jeremy Ruston: (being more of a inventor/design/coder type)
Jeremy Ruston: so, wanted something that would let me do a partwork, gradually assembling a coherent picture of the work I’m interested in, and the stuff I’ve done
Jeremy Ruston: but I wanted it to be enough like a blog that people would recognise it as one
Jeremy Ruston: anyway, i started messing around with dhtml, for the first time in years
Jeremy Ruston: and realised that actually it might be a good enough way to implement some of the wiki ideas I’ve been thinking about for a long time
Jeremy Ruston: I did the first version which was very primitive and didn’t allow saving
Jeremy Ruston: which got a bit of attention, but everyone said ‘tsk, if only it allowed saving’
Jeremy Ruston: which of course, I knew was Totally Impossible for a mere HTML file
Jeremy Ruston: which turned out to be wrong…
Jeremy Ruston: oh, and I never did get around to doing the personal site I originally envisaged
Loose Wire: interesting. basically all the code that makes the TW happen is stored in the same file as the content, right? It’s all self-contained?
Jeremy Ruston: yeah, just one file with three main chunks: html to deliver the skeleton of the layout and the content itself; css for the appearance of elements and javascript for the behaviour
Jeremy Ruston: it’s really the opposite of what computer geeks consider conventional wisdom, which would be to separate stuff neatly
Jeremy Ruston: it’s kind of like if every Word document actually incorporated a copy of Microsoft Word itself
Jeremy Ruston: but in the crazy world of the web the application is shorter than the document
Loose Wire: it
Loose Wire: ‘s an interesting twist…
Jeremy Ruston: now there’s a couple of other projects that use the same approach, but I think TiddlyWiki was the first
Loose Wire: which projects are those?
Jeremy Ruston: is the one I was thinking of
Loose Wire: how hard was all this to do?
Jeremy Ruston: Hard, I guess, but it’s the kind of thing I enjoy 🙂
Jeremy Ruston: A lot of it is actually quite routine from a programming perspective, but some bits were ridiculously hard to get right
Jeremy Ruston: for example, getting it to display properly in Internet Explorer — Firefox is easy
Jeremy Ruston: also, the code to actually do the saving was pretty complex, and the code to handle wikification (what I call turning Wiki text into proper displayed text with links etc)
Jeremy Ruston: The great thing about the internet is that it’s a great resource for finding out more about the internet… there’s masses and masses of chunks and slivers of code out there to learn from
Jeremy Ruston: hopefully tiddlywiki is now something that other people are learning from
Loose Wire: i found it interesting, too, that other tiddlywikis sprang up — the GTD one, for example — and now have been folded into the original….
Jeremy Ruston: yeah, I’ve been astounded by the reaction from the developer community
Jeremy Ruston: or rather the way that tiddlywiki has formed it’s own developer community
Jeremy Ruston: there’s something eminently hackable about JavaScript, though
Loose Wire: do you see it as part of this ‘AJAX’ resurgence?
Jeremy Ruston: Slight aside about the previous point: 15 to 20 years ago, all computers came with a BASIC interpreter; the owner was expected to do a bit of programming, or at least tinker with other people’s programs. I felt it was a shame when that era ended, but it seems that the web has ushered in a new era of accessible, hackable, available programming tools
Jeremy Ruston: As to AJAX, yes, absolutely, I think that TiddlyWiki is one of the quintessential AJAX apps. And yet, perversely, it technically fails to meet the original criteria of AJAX because it doesn’t talk to a serverside. But I think that that is a shortcoming in the definition of AJAX…
Loose Wire: have you heard back from people about how they’re using TWs? any surprises?
Jeremy Ruston: yes, astonishment usually
Jeremy Ruston: 🙂
Jeremy Ruston: I’ve heard of people really stretching it: putting about 50 times more data into it than I’d ever bothered to test, for example
Loose Wire: those would be big files, no?
Jeremy Ruston: I think a lot of the people who are actually using TiddlyWiki (as opposed to hacking the code) don’t ever publish their stuff. A key feature of tiddlywiki for them is that it’s utterly private; you don’t have to trust any shady, fly-by-night dotcom with your data
Jeremy Ruston: so there’s a huge mass of ‘dark TiddlyWikis’ that we can’t see
Jeremy Ruston: but of the ones that I can see, I’m thrilled that academics have taken to it so well – have you seen Elise Springer’s site?
Loose Wire: no…
Jeremy Ruston: (yes, putting lots and lots and lots of text into it)
Jeremy Ruston: Jeremy Ruston: there’s also a site about religion:
Jeremy Ruston: which I think is interesting because it’s the sort of densely argued manifesto that works really well in tiddlywiki
Loose Wire: Elise’s site is beautiful…
Jeremy Ruston: Yeah, she’s really dedicated to getting it how she wants it, very impressive
Jeremy Ruston: This one is interesting too: it’s about Bolivian politics
Jeremy Ruston: One thing that was definitely a surprise was the translation activity. Volunteers have gone and done translations into German, French, Dutch, Bulgarian, Chinese (traditional and mandarin), Portuguese
Jeremy Ruston: and probably others I’ve forgotten
Loose Wire: excellent… any idea of the number of folk using TW now?
Jeremy Ruston: I think it’s impossible to measure in any sensible way; people only visit the site once to get a copy, and can then use it as often as they like without me being any the wiser
Jeremy Ruston: but it’s certainly tens of thousands I’d have thought
Loose Wire: one feature that particularly attracted me was the tagging thing. it really helps propel TW into another league…
Jeremy Ruston: Yeah, it was an obvious thing to add, and does really work well
Jeremy Ruston: also a good example of a feature that I’d envisaged but got implemented first by other people
Jeremy Ruston: But I don’t think it yet scratches the surface of what’s possible with tagging
Loose Wire: what do you imagine happening there?
Jeremy Ruston: being able to ‘twist’ on a tag that you’ve used to see things that other people have tagged the same way
Jeremy Ruston: that’s something that flickr and del.icio.us do today
Jeremy Ruston: TiddlyWiki needs multi-user features before it can do that
Loose Wire: yes… but i’ve always felt tags are just as useful to the individual as the group…
Jeremy Ruston: yes indeed
Loose Wire: TW is the first i’ve seen really using that. suddenly you have a very powerful way of organising and accessing stuff.
Loose Wire: it really puts to shame most other data organisers…
Jeremy Ruston: Thanks!
Jeremy Ruston: Well, I’d like to make it easier to navigate by tags
Jeremy Ruston: and search by them
Loose Wire: jonny was saying he is working on being able to select multiple tags…
Jeremy Ruston: oh cool, that will be interesting. I’m interested in extending that to more complex things (give me everything tagged ‘jonny’ and ‘jeremy’ but not tagged ‘football’)
Jeremy Ruston: I think that the challenge with those kinds of features is the ui
Loose Wire: that would be excellent..
Loose Wire: yes…
Jeremy Ruston: I’ve aimed to give tiddlywiki a liquid interface that’s as uncluttered as possible
Loose Wire: i’ve been juggling data for a project using a TW and already the ways to get related data is beyond any other program i’ve used.
Jeremy Ruston: it’s a challenge to keep these complex features out of the way but accessible and discoverable
Jeremy Ruston: hehe that’s excellent
Jeremy Ruston: what do you think of the search? I still find it way too slow, and keep wondering about making the search results popup as a submenu that you can select from
Loose Wire: i also started thinking about how one could turn blogs themselves into databases… many of us blog, but that stuff is not all that accessible once it’s blogged..
Loose Wire: (the search idea, i agree on)
Loose Wire: TW struck me as the intersection of publisher and database.
Loose Wire: i can’t think of any other program that fills that space.
Loose Wire: and yet now we are all publishers, we need it more than ever!
Jeremy Ruston: Yes, indeed, I like the counterpoint with blogging
Jeremy Ruston: blogging seems essentially ephemeral because individual posts are often so meaningless shorn of their context, while using tiddlywiki can lead to the production of a coherent body of work, something of lasting value
Jeremy Ruston: (sorry rambling)
Loose Wire: exactly. and blogging offered us different methods of navigation, and TWs are kind of bringing that home, to one’s own data too. indeed TW is an example of not really distinguishing between public and private, offline and online data.
Loose Wire: at least in the sense of the way it’s edited and collected.
Loose Wire: now i’m rambling too.
Jeremy Ruston: yes, I like that too
Loose Wire: 🙂

Loose Wire: i guess my wishlist would include making it easier to set up a TW — maybe a desktop shortcut — and an easier way to tweak the stylesheet…
Loose Wire: perhaps some tip bubbles…
Jeremy Ruston: yeah, there’s a sizeable percentage of ‘normal people’ who I see sit in front of it: they scroll it up and down, and don’t actually click on anything, and so completely miss the point…. Thought provoking for an interface designer
Loose Wire: anyone who has ever just wanted to save some stuff they found, or keep notes in the same place, would welcome TW…
Jeremy Ruston: you’re right of course. The hackers are very vocal so I tend to neglect the more ease-of-use oriented features…

Loose Wire: finally, where do you think it might go?
Jeremy Ruston: well, I hope that in 12 months time, I’m working on it full time, and offering a really nicely polished, free, version of the current single file thing, along with some probably more commercial expanded version with multiple users, real time collaboration, spell checking and all that good stuff
Jeremy Ruston: but if I’ve learned one thing over the last 12 months, it’s to put stuff out there and see what happens
Jeremy Ruston: so I guess I’ll keep doing that 🙂
Loose Wire: how scalable is it, do you think? does it hit a limit? can you get around that?
Jeremy Ruston: tiddlywiki itself doesn’t have any (serious) inherent limits; it’s just that browsers tend to explode if you push them too far
Jeremy Ruston: so, a 10MB tiddlywiki would probably kill internet explorer
Jeremy Ruston: but yes, these problems are all get-around-able
Jeremy Ruston: fun problems to solve, actually, generally
Loose Wire: cool… well, thanks for this jeremy.

Does IE7 Herald The Death of Windows 98 and 2000?

You may have read that Microsoft has launched a beta version of its browser, Internet Explorer 7. An aspect of this that seems to have not received widespread publicity is the fact that with IE 7, Microsoft has effectively killed off Windows 98 and Windows 2000.

In an interview with eWeek, Gytis Barzdukas, director of product management in Microsoft’s security business technology, says: “When we do all this engineering work, the architecture is changed significantly. In some cases, it’s more expedient for customers to just move to a new operating system where the enhancements are easier to deploy.” Ah. So that’s all we have to do?

Of course, it’s not the first time that folk still using Windows 98 have been left out. Windows 98 has not been supported by Microsoft since June 2002; ‘hotfixes’ — vital software patches, usually security-related — have not been provided since June 2003. The Windows 98 homepage has not been updated since October 2002, and the ‘Still Using Windows 98?’ tip page hasn’t seen a revision since September 2000.

So how many Windows 98 users are there out there? One poster to a Firefox forum reckoned between 20–30% of users, while a survey by AssetMatrix recently concluded that Windows 2000 “still accounts for nearly half of all Windows-based business desktops”, according to ZDNet.

This is always a tough one for Microsoft. It’s easy enough with physical products because there’s not much more you can do to support them, except fix them if they’re broken. With individual software products you could provide upgrades and fixes until a new version comes along but the choice for the consumer is clearer: Stick with an old version of Office if you are happy with the features, and the only thing Microsoft can think of to get back at you is call you a dinosaur (“Ouch! That hurt!”). Most programs have too many features, anyway, so the lure of more features isn’t that much of a lure for most people.

But operating systems — and any software that interacts with the Web and so needs security features — are different. Stop adding fixes and features and the software is effectively useless for the customer. So by not making IE available to Windows 2000 and 98 users, those folk are stuck. Unless of course they move over to Firefox or Opera. And what happens if they stick with IE 6? The first security vulnerability to come along is going to hit the most vulnerable bunch of people — folk who, for one reason or another, are quite happy with their Windows 98 computer.