We’re Not in the Business of Understanding our User

A few years ago I wrote about sometimes your product is useful to people in ways you didn’t know—and that you’d be smart to recognise that and capitalize on itn (What Your Product Does You Might Not Know About, 2007). One of the examples I cited was ZoneAlarm, a very popular firewall that was bought …

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Why Hasn’t China Cracked Down on Its Rainmen?

Another mainstream media look at the alleged “Titan Rain” cyberwar strategy of the Chinese, where organised, highly disciplined and experienced gangs ferret around in Western computers. This one is from today’s Guardian Unlimited — Smash and grab, the hi-tech way: Sources involved in tracking down the gang say the Chinese group is just one of …

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News: Big Brother’s Net

 For those of you interested in how the Internet is not an unrestricted place for everyone, Reporters Sans Frontieres/Reporters Without Borders last month published their second annual report on censorship in cyberspace, “The Internet under Surveillance – Obstacles to the free flow of information online” which details “attitudes to the Internet by the powerful in 60 …

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