Podcast: HP, Palm, Spam and Social Media Cold Turkey

This podcast is from my weekly slot on Radio Australia Today with Phil Kafcaloudes and Adelaine Ng, wherein we discuss HP buying Palm, students going cold turkey on social media, and China no longer being the spam capital of the world? To listen to the podcast, click on the button below. To subscribe, click here. Loose Wireless 100430 …

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Driver Phishing II, Or Who Is Trentin Lagrange?

I’m fully awake now, and doing some digging on who is behind the Driver Robot “driver phish.” The digging has introduced me to a whole level to the software scam industry. The company that sells it is Victoria, BC, Canada-based Blitware (“or Blitware Technology Inc.,  to be precise,” as its website urges us). Nothing gives …

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The Worm and Tide Turn

It’s funny how things have changed. Before the days of the web, if someone offered you something for free you’d be all grovelly and the offerer would be all haughty. Like watching those matrons jostling and bashing each other with handbags at the Christmas sales, the sales assistants standing by assessing their nails. Now, at …

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Customer Abuse in Exotic Locales, Part I

HP have long been fighting a battle against refill cartridges, especially in my part of the world. But I think they’re going too far in this case — abusing customers and damaging their credibility and brand in the process.   Recently I received spam in my inbox from the website www.hporiginalsupplies.com, in Indonesian, inviting me to the HP …

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Killing the Couch-Loving Individualists

Is HP’s anti-telecommuting move just a bid to shed expensive jobs? Thanks to my old chum Tom Raftery (thanks for the accommodation, Tom, and congrats on the baby!) Bernie Goldbach reckons it is. And he makes the important point that customers considering H-P as part of a core IT package during the next 12 months–ensure …

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Turning Back the Telecommuting Tide

Good piece in the MercuryNews.com on HP’s decision to cut back on telecommuting: “HP believes bringing its information-technology employees together in the office will make them swifter and smarter. The decision shocked HP employees and surprised human resource management experts, who believe telecommuting is still a growing trend.” Speaking as a telecommuter still in his …

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Should Offensive Comments Be Deleted Or Edited?

Further to my posting about HP blogger David Gee removing another comment from his blog, here’s a reply to an email I sent him requesting comment: My May 10 blog posting summarizes my personal opinion on blog censorship well. I stated the following: “Comments, whether positive or negative, are all fair game as the blogsphere resoundingly …

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HP Blogger Deletes Another Customer Comment

A few days ago I wrote about HP’s censoring, and then uncensoring, of a comment to its blog. The removal of the comment caused a furore and led to the HP blogger, David Gee, apologising and acknowledging the good learning experience: This was a good learning experience for us and we strive to maintain honest …

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Interview With Firefox’s Ben Goodger

I was fortunate to be able to fire off some questions to Ben Goodger, Lead Engineer of Mozilla Firefox by email, for this week’s column on browsers in the Asian Wall Street Journal/WSJ.com (subscription only). Here’s a full transcript of the interview. 1) How different has it been, getting Firefox into shape, than if the …

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