Ripe for Disruption: Bank Authentication

One thing that still drives me crazy, and doesn’t seem to have changed with banks, is they way they handle fraud detection with the customer. Their sophisticated algorithms detect fraudulent activity, they flag it, suspend the card, and give you a call, leaving a message identifying themselves as your bank and asking you to call …

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Innovative Complacency or the Wisdom of the Deceived?

  This is where I see a real problem for developed Asia: a complacency and disinterest in the role of technology and innovation. Or is it the clarity of vision from too much innovation? In a survey conducted by IDC on behalf of Avaya (no link available, you need to sign up to get a …

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BBC: Cluetraining Disruption

Has technology, convinced of its own rectitude, lost its sense of moral direction?  Disruptive innovation is one of those terms that worms its way into our vocabulary, a bit like built-in obsolescence or upselling. It’s become the mantra of the tech world, awhich sees its author Clayton Christensen, as a sort of messiah of the changes …

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Reuters: Beyond the Breach

My piece on disruption in the cybersecurity space. Too many companies and ideas to mention in Reuter-space, but it’s a start.  Thanks to Ian Geohegan, as ever, for his editing touch.   Beyond the breach: cyberattacks force a defense strategy re-think | Reuters (Reuters) – A barrage of damaging cyberattacks is shaking up the security …

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BBC : The Mantra of Disruption

A piece I recorded for the BBC World Service. Not Reuters content. Disruptive innovation is like one of those terms that worms its way into our vocabulary, a bit like built-in obsolescence or upselling.   It’s become the mantra of the tech world, awhich sees its author Clayton Christensen, as a sort of messiah of the …

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Taxi Dating Apps?

I’ve been meeting a better class of taxi driver lately. It’s been made possible by something called GrabTaxi, which I have begun to think of as a dating app for passengers and taxi drivers. Of course, it’s not really, that would be weird. But it kind of is. It’s just one of many apps and …

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[Reuters] Sliced and diced, digitally: autopsy as a service

A piece I wrote for Reuters.  Sliced and diced, digitally: autopsy as a service By Jeremy Wagstaff SINGAPORE | Tue Aug 20, 2013 4:57pm EDT Aug 21 (Reuters) – Malaysian entrepreneur Matt Chandran wants to revive the moribund post-mortem by replacing the scalpel with a scanner and the autopsy slab with a touchscreen computer. He believes his …

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