The Scam Potential of Presence Messages

David Weinberger as ever hits nail upon head with dose of humor, but his point to me opens the gates to all sorts of thoughts, some of them Web 2.0ish: Often, on the back of a ‘Do Not Disturb’ sign is a ‘Make Up My Room Now’ message of some sort. But, now matter how …

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Social Networks Aren’t Social

Social networks are not really social—they’re informational. While they may appear to be social, and perhaps we flock to them and participate in them because we feel a need to socially connect, the real currency is information. Whereas we might go to a bar, a cocktail party or a dinner and spend 90% of our …

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IBM. It’s About the Service, Stoopid

I’m no great fan of big companies. They’re rarely innovative, their products are lousy, and unless you know how to get around them, they don’t like talking to customers. But some get it. Or at least, they used to. When I came out to Indonesia a second time, in 1998, I did two things. I got …

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