Tag Archives: Computer icon

What Your Product Does You Might Not Know About

Vodka

Empty vodka bottles used for selling petrol, Bali

Tools often serve purposes the designers didn’t necessarily intend — increasing their stickiness for users but in a way not clearly understood by the creator.

Take the System Tray in Windows for example (and in the bar, whatever it’s called, in Macs.) And this array currently sitting in my overburdened laptop:

Systray

These icons usually either notify the user if something happens, by changing color, animating itself or popping up some balloon message, or they will be quick launch icons: double click or right click to launch the program, or some function within it. Or they can be both. Or, sometimes neither, sitting there like lame ducks taking up screen real estate. (These ones should, like all lame ducks, be shot.)

Skype-tickBut the thing is that for users these icons actually sometimes do something else, acting as useful sources of more important information. I’ve noticed, for example, a lot of people — including myself — use the Skype icon (left) as the best, most visible way of telling whether their computer is connected.

First off, Skype is better and quicker at establishing a connection than most other connection-based programs with icons in the system tray. Secondly, the icon is a uncomplicated but appealing green, with tick in it — an obvious and intuitive signal to even the most untutored user. (It helps that the Skype icon is a dull gray when there’s no connection — once again, intuitive to most users.) When the Skype button turns green, users know they’re good to go.

Za-tray2Another good example of this is the Zone Alarm icon which alternates between the Zone Alarm logo and a gauge, red on the left and green on the right, to indicate traffic going in and out (see left). Another useful tool to see whether your computer is actually connected, and like the Skype icon, much more visible and obvious than the regular Windows connectivity icon — with the two computer screens flashing blue. I’ve gotten so used to having the Zone Alarm icon tell me what’s going on I have not been able to switch to other firewall programs, or Windows own, because they don’t have the same abundance of visual information to offer.

Za-logo3ZA-iconI’m not convinced that Zone Alarm’s new owners CheckPoint get this: They have dropped the disctinctive yellow and red ZA logo in the system tray for a bland and easily missable Z (left). The ZA icon  was an easy and prominent way to know your firewall was working and they’d be smart to resurrect it.

What does all this mean? Well, Skype have been smart to create a simple icon that not only does things like tell you your online status (available, away) but has also become a tool to help folk know whether they’re online or not — not always clear in this world of WiFi and 3G connectivity. In fact, for many users I’m guessing the green tick is more recognisable a Skype logo than the blue S Skype logo itself.

I don’t know whether Skype knows this, or whether the Zone Alarm guys realise their icon and gauge are much more useful to users as a data transfer measure than Windows’ own. But it’s a lesson to other software developers that the system tray icon could do a whole lot more than it presently does, with a bit of forethought. And if it can’t justify its existence, just sitting there saying, then maybe it shouldn’t be there?

Beyond that, we’d be smart to keep an eye out for how folk use our products, and to build on the opportunities that offers.

How to Split Your Screen Down the Middle

Here’s something for the directory of monitor extenders — stuff that increases the size, scope or general bendiness of your screen — SplitView , from the guys who brought you DiskView:

SplitView increases productivity by making it easy to work with two applications side by side. It helps make full use of your high resolution monitor and gives the benefit of dual-monitors without their associated cost.

Given it costs $19, that statement is indeed true. The problem is simple. Having two monitors is great — if you haven’t done it yet, you haven’t lived — but it’s also neat because you can pretty much keep them separate, a bit like having two desks to play with. That’s because Windows treats the two screens as one for some functions – moving windows and whatnot — but as two for functions like maximising programs etc. Very useful if you’re moving between two documents, or dragging and dropping text using the mouse.

But what happens if you have one supersized monitor, with high resolution? You have all that real estate, but not the same duality, if you get my drift. This is where SplitView jumps in. A small program that incorporates itself into the pull-down resize menu on the left-hand top corner (right clicking on its icon in the toolbar at the bottom of the screen has the same effect), SplitView lets you make the program take up half the screen on either the left or right in one move (or via keyboard shortcuts).  So now you have two monitors in one:

I can imagine this would also be useful for those of us used to dual monitors but forced into single screendom when on the road. Now your laptop can be split in two, making it easy to drag and drop and stuff. Its author, Rohan, says he wrote it “as a ‘me-ware’ – something i needed myself, and then productized it.” Good productizing, Rohan.

The Firefox Del.icio.us Toolbar

The guys at del.icio.us have launched a “very preliminary del.icio.us firefox toolbar at http://del.icio.us/toolbar/ :

The button icons are placeholders and a product of Joshua’s creative fury. If you bring up the ‘customize’ toolbar palette in firefox, you can rearrange, remove or place the buttons on on any other customizable firefox toolbar.

The icons are very basic, but somewhat charming. There’s not an awful lot going on, but the ‘about’ button is a useful addition, listing all the other people who have tagged the page you’re viewing.

Killing The XP Crash Message

Nothing new here, but I figured worth passing a tip from Annoyances.org for those of you who want to stop Windows XP from asking if you want to send a report to Microsoft whenever a program crashes.

Annoyances.org offers the following:

* Open System in the Control Panel (or right-click on the My Computer icon and select Properties.
* Choose the Advanced tab, and click Error Reporting.
* You can disable error reporting entirely here, or enable it selectively for certain programs. Click Ok when you’re done.

Voila.