Backing up hard to do, but worth it

This is an edited version of my weekly column for Loose Wire Service, a service providing print publications with technology writing designed for the general reader. Email me if you’re interested in learning more. Sometimes it takes something like an earthquake to realize that you’re vulnerable. Once the ground stops shaking and you’ve begun to …

Continue reading ‘Backing up hard to do, but worth it’ »

A Patch in Time?

Further to my earlier post about what I felt was Symantec’s somewhat tardy and insubstantial public response to the discovery of a serious vulnerability in its own Antivirus software, I don’t feel much more at ease after an email exchange with their PR folk. First off, Symantec has, by midday in the Asian day, come …

Continue reading ‘A Patch in Time?’ »

Xdrive Responds: Patience, Please

Further to several comments from readers about problems with Xdrive, the online storage service recently bought by AOL, I sought comment from their PR. Here, somewhat belatedly, is what they have to say: Recently, Xdrive began a system upgrade designed to improve the quality and overall performance of the Xdrive experience. When complete, these upgrades …

Continue reading ‘Xdrive Responds: Patience, Please’ »