Disrupting Travel Disruption

easyJet seem to be taking an interesting, if not pioneering, approach to disruptive tech. While fintech has mostly absorbed the wave of startups that went after the financial industry from about 2011, travel startups initially went after the middlemen, creating a host of algorithm-based disintermediators, and put a lot of travel agents out of business.  …

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Lighten up: tech firms take on economy-class flight challenge

A piece I wrote for Reuters on travel startups: Lighten up: tech firms take on economy-class flight challenge SINGAPORE (Reuters) – Some start-ups are taking on one of air travel’s last undisrupted bastions – the economy-class cabin. While first and business class travelers have long enjoyed comfort upgrades, there’s been less attention to innovation at …

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I’m An Airline, Fly Me

This an email from a bona fide airline:  Dear Sir/Madam, Please be informed that your transaction with [international carrier] has been confirmed. Due to fraud prevention procedure against Credit Card transaction, we would like to validate your recent transaction with [international carrier] by filling information below : Passenger(s) name : Route :Date of Travel :Cardholder …

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