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Disrupting Travel Disruption

easyJet seem to be taking an interesting, if not pioneering, approach to disruptive tech. While fintech has mostly absorbed the wave of startups that went after the financial industry from about 2011, travel startups initially went after the middlemen, creating a host of algorithm-based disintermediators, and put a lot of travel agents out of business.  But airlines? Well there was this kind of thing, which I reported on a year or so ago. But what about the airlines themselves? EasyJet are taking the approach of incubating companies that complement its business, adding layers and businesses on the edge of what it does — which isContinue readingDisrupting Travel Disruption

Lighten up: tech firms take on economy-class flight challenge

A piece I wrote for Reuters on travel startups: Lighten up: tech firms take on economy-class flight challenge SINGAPORE (Reuters) – Some start-ups are taking on one of air travel’s last undisrupted bastions – the economy-class cabin. While first and business class travelers have long enjoyed comfort upgrades, there’s been less attention to innovation at the rear of the plane. “We want to make travel memorable and comfortable for all of us, not just the top 1 percent,” Alireza Yaghoubi, founder of Singapore-based AirGo, told a recent start-up conference to pitch his superlight economy-class seat. He’s not alone. Half a dozen firms are pitching somethingContinue readingLighten up: tech firms take on economy-class flight challenge

I’m An Airline, Fly Me

This an email from a bona fide airline:  Dear Sir/Madam, Please be informed that your transaction with [international carrier] has been confirmed. Due to fraud prevention procedure against Credit Card transaction, we would like to validate your recent transaction with [international carrier] by filling information below : Passenger(s) name : Route :Date of Travel :Cardholder name :Address : Also, we need to confirm and validate your name and last four digit of your card number. Please kindly provide scanned/image of your front side credit card that used to buy the ticket. You may cover the rest information on the card. Please reply in 8 hoursContinue readingI’m An Airline, Fly Me

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