Why we hate video calls

Good piece in the New Scientist about why we’ve always hated video calls:

When another New York Times reporter went to Pittsburgh in mid-1971, however, he found only 33 Picturephones in operation, with just 12 able to dial outside their own buildings. Aside from impracticalities such as cost, it seemed that, against all predictions, no one actually wanted video calling. Users were more interested in seeing graphics than face-to-face video conversation. At Bell Labs, Lucky recalls that the only person who called his Picturephone was his boss, Arno Penzias. “I found it very awkward because I had to stare at him,” he says.

More than that, I think the enduring non-appeal of video is that it doesn’t start to replace talking face to face. Face to face talking is not about seeing the other person, or looking them in the eyes — it’s about non-verbal communication — gestures, body language, touching, etc. It’s also about allowing other things to intervene — movement, distraction, interaction with objects.

Video calls are exhausting, because you are trying to replace all that with just maintaining eye contact, or at least giving the appearance of remaining engaged. It’s a new form of communication, and we’ve tried and rejected it. Whenever Cisco drag me over to their HQ for some elaborate video conference I always feel it’s a waste of time, and a major overengineering of a flawed medium.

Talking on the phone, meanwhile, suits us perfectly (although I’ve come to hate it almost as much as video calling.) As George Costanza once said, after going through a phone conversation with a blind date:

George: She had to be impressed by that conversation, had to! It was a great performance. I am unbelievable on the phone. On the date they should just have two phones on the table at the restaurant, done.

Phone calls have become useful because we are able to transfer a lot of the body language and non-verbal cues into speech (and silence). We’re still working on text chat, but we’re getting there. It works — it’s not exhausting. It’s communicating what we want to communicate, and filtering out what we don’t — and not reading, at least for the most part, anything into anything else.

The Facebook Experiment: Some Collated Views

A few pieces in the Facebook Experiment. I’m still mulling my view. 

Paul Bernal: The Facebook Experiment: the ‘why’ questions…:

 Perhaps Facebook will look a little bad for a little while – but the potential financial benefit from the new stream of advertising revenue, the ability to squeeze more money from a market that looks increasingly saturated and competitive, outweighs that cost.

Based on the past record, they’re quite likely to be right. People will probably complain about this for a while, and then when the hoo-haa dies down, Facebook will still have over a billion users, and new ways to make money from them. Mark Zuckerberg doesn’t mind looking like the bad guy (again) for a little while. Why should he? The money will continue to flow – and whether it impacts upon the privacy and autonomy of the people on Facebook doesn’t matter to Facebook one way or another. It has ever been thus….

(Via Paul Bernal’s Blog)

A contrarian view from Rohan Samarajiva: Confused objections to Facebook emotional contagion research:

I am puzzled by the predominantly negative reaction to the manipulation of Facebook content, in the recent published research article in the mainstream media (MSM), though perhaps less in blogs and such.

It seems to me that MSM’s reaction is hypocritical. They manipulate their content all the time to evoke different emotional responses from their readers/viewers/listeners. The difference is that conducting research on resultant emotional changes on MSM is not as easy as on Facebook. For example, magazines have used different cover images, darkening or lightening faces and so. Their only indicator of success is whether version A sold more than version B. Not very nuanced.

(Via LIRNEasia)

And Ed Felten: Privacy Implications of Social Media Manipulation:

To be clear, I am not concluding that Facebook necessarily learned much of anything about the manipulability of any particular user. Based on what we know I would bet against the experiment having revealed that kind of information about any individual. My point is simpler: experiments that manipulate user experience impact users’ privacy, and that privacy impact needs to be taken into account in evaluating the ethics of such experiments and in determining when users should be informed.

(Via Freedom to Tinker)

And finally from Robin Wilton: Ethical Data Handling and Facebook’s “Emotional Contagion” Study:

Once, in a workshop, while discussing mechanisms for privacy preference expression, I said I would be happier for data subjects to have some means of expressing a preference than none. An older, wiser participant made the following wry remark: “That only brings a benefit if someone is prepared to give weight to their preference. If not… well, ten million times zero is still zero”. And that’s the weight Facebook appears to have given to the legitimate interests of its data subjects.

(Via Internet Society Blog Feed)

BBC: Old Scams Made New

This is a column for a BBC World Service piece. It’s not Reuters content. 

Of all the scams you’d have thought the old ‘I’m a general’s widow and am sitting on a whole pile of cash I want to share with you” one would have gone away by now. But it hasn’t. The scammers are now recruiting church organists. 

Take, for example, LinkedIn, the business networking service. Think Facebook but for suits. People use to flaunt their resume only in the hope of winning contracts, promotions, job offers and to share trade gossip with others. Companies use it to recruit, promote themselves etc. And so do scammers. 

They make a fake profile, add a fake photo, and then start inviting potential victims to connect to them. Once connected, they approach marks with the usual ‘I’ve got lots of money tied up in a bank and i want to share it with you if you’d only send a bit my way to help me grease some bankers’ palms.’ They can also now mine your address book and connect to your contacts and do the same to them. 

I was recently approached, for example, by a lady called Alisha, who claimed to work at a dental clinic (the giveaway there: she called it a detal clinic),by Qatari billionaire Sheikh Faisal Bin Qassim Al Thani (email address sheikfaisalbinalthani at gmail.com) and before her recent troubles by the now deposed prime minister of Thailand — Yingluck Shinawatra, not the other one — who could be reached at angeleena rosa 1967 at yahoo.com

Why do I know these folk are not for real? Well, one red flag is a limited number of connections: 67 in Alisha’s case, 127 in the Sheikh’s and 56 in Ms Yingluck’s. But each was able to reach me because despite the relatively measly number of people they’d persuade to accept their invitation to connect were contacts of mine.

I knew it was getting serious when I was approached by someone claiming to be a manager at Standard Chartered. Let’s call him Mr Christopher to save some blushes. Mr. Christopher claims to have 10 years’ experience in banking and finance management — and, most impressively, more than 500 connections. Among them a colleague, a CEO at a local energy group and the finance director of an Indonesian company. He even has a Facebook page. 

These scammers are putting in the hours. 

 But even then, these scams aren’t really that hard to spot.

Usually a glance at the profile is enough. A guy called Nigel Rozzell, for example, approached me, ostensibly from NatWest Bank. (It turns out there really is a Nigel Rozzell who works for Nat West Bank, but I’m pretty sure his email address isn’t Natwest Nigel at accountant.com, which is what this profile had.) 

And if I still wasn’t sure, I could search google for images that look like his mug shot — it’s actually easier than it sounds. And sure thing, the headshot of fake Nigel Rozzell belongs to an engineer who works on rail projects in Qatar.

And our bank manager friend Mr Christopher, with the 500+ connections and the Facebook page? After I recklessly accepted his LinkedIn invitation he offered me half of 9,649,400 pounds he said he was about to get his hands on. My confidence in him deflated when I discovered via Google that his mug shot belonged to that of the organist at a church near Bristol, who was none too pleased when I told him his visage being used as part of a scam. 

Now, LinkedIn to their credit have taken down all these profiles. And they defend their failure to stop these profiles ever appearing or gathering steam by saying that it’s basically up to users to be careful who they link to and to report anomalies. They also say they see no spike in these kinds of scams. 

But the truth is that scammers like networks and networks don’t police themselves. It took me anything between 10 seconds and two minutes to spot these scams, but I’m a nerd. That vetting process that could easily be automated. LinkedIn should, in my view, try doing that. I’ll miss rubbing shoulders with deposed prime ministers, billionaire sheiks and church organists, but I’ll suffer for the greater good of keeping scammers off my buddy list. 

[Update: Got another scam this morning, from a Douglas Mattes, who once again had 500+ connections and a quite well populated profile. And whom actually I thought might be legit as I hadn’t looked at the image which belongs to one Shaun Goeldner. I’m frankly unclear how these profiles work — are they legitimate accounts hacked or built from scratch?] 

[Update: Is this all part of some Iranian spying scam? ]

From balloons to shrimp-filled shallows, the future is wireless

From balloons to shrimp-filled shallows, the future is wireless

BY JEREMY WAGSTAFF

(Reuters) – The Internet may feel like it’s everywhere, but large pockets of sky, swathes of land and most of the oceans are still beyond a signal’s reach.

Three decades after the first cellphone went on sale – the $4,000 Motorola DynaTAC 8000X “Brick” – half the world remains unconnected. For some it costs too much, but up to a fifth of the population, or some 1.4 billion people, live where “the basic network infrastructure has yet to be built,” according to a Facebook white paper last month.

Even these figures, says Kurtis Heimerl, whose Berkeley-based start-up Endaga has helped build one of the world’s smallest telecoms networks in an eastern Indonesian village, ignore the many people who have a cellphone but have to travel hours to make a call or send a message. “Everyone in our community has a phone and a SIM card,” he says. “But they’re not covered.”

Heimerl reckons up to 2 billion people live most of their lives without easy access to cellular coverage. “It’s not getting better at the dramatic rate you think.”

The challenge is to find a way to connect those people, at an attractive cost.
And then there’s the frontier beyond that: the oceans.

Improving the range and speed of communications beneath the seas that cover more than two-thirds of the planet is a must for environmental monitoring – climate recording, pollution control, predicting natural disasters like tsunami, monitoring oil and gas fields, and protecting harbours.

There is also interest from oceanographers looking to map the sea bed, marine biologists, deep-sea archaeologists and those hunting for natural resources, or even searching for lost vessels or aircraft. Canadian miner Nautilus Minerals Inc said last week it came to an agreement with Papua New Guinea, allowing it to start work on the world’s first undersea metal mining project, digging for copper, gold and silver 1,500 metres (4,921 feet) beneath the Bismark Sea.

And there’s politics: China recently joined other major powers in deep-sea exploration, partly driven by a need to exploit oil, gas and mineral reserves. This year, Beijing plans to sink a 6-person ‘workstation’ to the sea bed, a potential precursor to a deep-sea ‘space station’ which, researchers say, could be inhabited.

“Our ability to communicate in water is limited,” says Jay Nagarajan, whose Singapore start-up Subnero builds underwater modems. “It’s a blue ocean space – if you’ll forgive the expression.”

BALLOONS, DRONES, SATELLITES
Back on land, the challenge is being taken up by a range of players – from high-minded academics wanting to help lift rural populations out of poverty to internet giants keen to add them to their social networks.

Google, for example, is buying Titan Aerospace, a maker of drones that can stay airborne for years, while Facebook has bought UK-based drone maker Ascenta.

CEO Mark Zuckerburg has said Facebook is working on drones and satellites to help bring the Internet to the nearly two thirds of the world that doesn’t yet have it. As part of its Project Loon, Google last year launched a balloon 20 km (12.4 miles) into the skies above New Zealand, providing wireless speeds of up to 3G quality to an area twice the size of New York City.

But these are experimental technologies, unlikely to be commercially viable for a decade, says Christian Patouraux, CEO of another Singapore start-up, Kacific. Its solution is a satellite network that aims to bring affordable internet to 40 million people in the so-called ‘Blue Continent’ – from eastern Indonesia to the Pacific islands.

A mix of technologies will prevail, says Patouraux – from fiber optic cables, 3G and LTE mobile technologies to satellites like his HTS Ku-band, which he hopes to launch by end-2016. “No single technology will ever solve everything,” he said.

Indeed, satellite technology – the main method of connectivity until submarine cables became faster and cheaper – is enjoying a comeback. While Kacific, O3b and others aim at hard-to-reach markets, satellite internet is having success even in some developed markets. Last year, ViaSat topped a benchmarking study of broadband speeds by the U.S. Federal Communications Commission.

And today’s airline passengers increasingly expect to be able to go online while flying, with around 40 percent of U.S. jetliners now offering some Wi-Fi. The number of commercial planes worldwide with wireless internet or cellphone service, or both, will triple in the next decade, says research firm IHS.

WHITE SPACE

Densely populated Singapore is experimenting with so-called ‘white space’, using those parts of the wireless spectrum previously set aside for television signals. This year, it has quietly started offering what it calls SuperWifi to deliver wireless signals over 5 km or more to beaches and tourist spots.

This is not just a first-world solution. Endaga”s Heimerl is working with co-founder Shaddi Hasan to use parts of the GSM spectrum to build his village-level telco in the hills of Papua.

That means an ordinary GSM cellphone can connect without any tweaks or hardware. Users can phone anyone on the same network and send SMS messages to the outside world through a deal with a Swedish operator.

Such communities, says Heimerl, will have to come up with such solutions because major telecoms firms just aren’t interested. “The problem is that these communities are small,” says Heimerl, “and even with the price of hardware falling the carriers would rather install 4G in cities than equipment in these communities.”

The notion of breaking free of telecoms companies isn’t just a pipe dream.

MESH

Part of the answer lies in mesh networks, where devices themselves serve as nodes connecting users – not unlike a trucker’s CB radio, says Paul Gardner-Stephen, Rural, Remote & Humanitarian Telecommunications Fellow at Flinders University in South Australia.

Gardner-Stephen has developed a mesh technology called Serval that has been used by activists lobbying against the demolition of slums in Nigeria, and is being tested by the New Zealand Red Cross.

Mesh networks aren’t necessarily small, rural and poor: Athens, Berlin and Vienna have them, too. And Google Chairman Eric Schmidt has called them “the most essential form of digital communication and the cheapest to deploy.”

Even without a balloon and Google’s heft, mesh networks offer a bright future, says Gardner-Stephen. If handset makers were to open up their chips to tweaks so their radios could communicate over long distances, it would be possible to relay messages more than a kilometre.

In any case, he says, the Internet is no longer about instantaneous communication. As long as we know our data will arrive at some point, the possibilities open up to thinking of our devices more as data couriers, storing messages on behalf of one community until they are carried by a villager to another node they can connect to, passing those messages on several times a day.

It’s not our present vision of a network where messages are transmitted in an instant, but more like a digital postal service, which might well be enough for some.

“Is the Internet going to be what it looks like today? The answer is no,” said Gardner-Stephen.

PISTOL SHRIMPS

As the Internet changes, so will its boundaries.

As more devices communicate with other devices – Cisco Systems Inc estimates there will be 2 billion such connections by 2018 – so is interest increasing in connecting those harder-to-reach devices, including those underwater, that are beyond the reach of satellites, balloons and base stations.

Using the same overground wireless methods for underwater communications isn’t possible, because light travels badly in water. Although technologies have improved greatly in recent years, underwater modems still rely on acoustic technologies that limit speeds to a fraction of what we’re now used to.

That’s partly because there are no agreed standards, says Subnero’s Nagarajan, who likens it to the early days of the Internet. Subnero offers underwater modems that look like small torpedoes which, he says, can incorporate competing standards and allow users to configure them.

This is a significant plus, says Mandar Chitre, an academic from the National University of Singapore, who said that off-the-shelf modems don’t work in the region’s shallow waters.

The problem: a crackling noise that sailors have variously attributed to rolling pebbles, surf, volcanoes, and, according to a U.S. submarine commander off Indonesia in 1942, the Japanese navy dropping some “newfangled gadget” into the water.

The actual culprit has since been identified – the so-called pistol shrimp, whose oversized claw snaps a bubble of hot air at its prey. Only recently has Chitre been able to filter out the shrimp’s noise from the sonic pulses an underwater modem sends. His technology is now licensed to Subnero.

There are still problems speeding up transmission and filtering out noise, he says. But the world is opening up to the idea that to understand the ocean means deploying permanent sensors and modems to communicate their data to shore.

And laying submarine cables would cost too much.

“The only way to do this is if you have communications technology. You can’t be wiring the whole ocean,” he told Reuters. “It’s got to be wireless.”

(Editing by Ian Geoghegan)

Meshing and Stacking Away from Disaster

I’m often haunted by the folk in Wall-E, the movie where humans have abandoned Earth to trash, a small waste-collecting robot and a cockroach. That’s not the bit that scares me: it’s the space-bound humans who are ferried around on pods, their eyes permanently glued to a screen in front of them.

Is this, I ask my worried self, our future? Or has it already happened?
In some ways it has. But for what it’s worth I think it’s a blip. The future won’t in fact look like that at all.

Right now we definitely have a problem. The problem is that screens have gotten smaller, or rather more portable, more convenient, and the content on them has become so compelling that we risk life and limb to watch them as we walk, stand and sit.

But this is just a phase.

I detect the beginnings of a shift. Not of our behaviour – sadly we’ll always be vulnerable to fixating on any screen with bright colours and movement. But the sheer multiplicity of screens is forcing change on us.

Consider the following: Of the seven hours a day spent gazing at a screen, at least two of those hours are actually watching two or more screens. Millward Brown, a brand consultancy, calls it meshing and stacking.

Whereas before we’d pop off to the kitchen to put the kettle on, now we scroll through our tablet to see what people are saying on Twitter about what we’ve just watched. Then there’s shifting, where we start watching something on one screen, and then finish it on a laptop, a smartphone or a tablet.

This may seem like appalling behaviour, slicing our attention into ever thinner chunks. And in some ways it is, but it means that we’re unlikely to be subsumed by any one screen. And that’s good, because we’re dominating the screens, not them dominating us.

There are other things afoot. Screens don’t need to be big to do big things for us: the latest version of Google’s Android operating system allows the user to stitch together separate photos of a view and then relive the panorama by moving the phone around in the air, the image moving as if the scene was in front of the viewer. It’s a extraordinary feeling, recreating a mural on a screen the size of your hand.

Then there’s something called Spritz, an app that allows you to speed read a book in a viewer no larger than 18 letters. The maker of the app says by shuttling words past your vision at speed 80% of your effort is saved for reading and absorbing. I was pretty amazed; it seemed to work, and makes you think about whether you really need a book-sized screen to recreate the experience of reading a tome.

Then there’s something called Snapchat, where users can send photos to each other which can only be viewed for a few seconds before disappearing forever. It’s hard to see the value in this, until someone pointed out that the value lies in the intimacy of the moment. Users don’t open the picture immediately, preferring to find a quiet, private space to enjoy it. Counterintuitively, by making the photo ephemeral, the app makes the process of viewing it special and the memory of it longer lasting.

Some might say I’m grasping at straws. But I see in these examples the beginnings of a new approach to how we relate to our screens. For sure, some of us will remain their slaves. But for others we may find new ways to derive pleasure from them, whether it’s recreating a vista, reading a tome or viewing a photo.

The Rising Noise of Silence

This is a commentary piece for a semi-regular slot on the BBC’s World Service. It’s not content that appears on Reuters, nor does it reflect the views of my employer. 

I’m here to report a new scourge of the public space: folk who watch video on their tablets in public without a headset. Just the other day someone sat next to me in a coffee shop watching a local soap opera on her iPad quite oblivious to the disturbance she was causing me and, well, just me.

Now this may sound like a small thing, but I’ve canvassed friends and it’s clearly a problem that extends far and wide. I’m told ferries in Hong Kong are abuzz with this kind of noise pollution, as are subways and buses in Singapore, as well as flights into and across the Philippines and India.

Putting aside my own tendency to be annoyed by more or less anything these days, I think we have here an example of a counterintuitive trend: what sociologists might call the reclaiming of public space from intrusive technology.

Think about it for a second. Up until a few years ago our biggest bugbear were loudmouths on their cellphones intruding on our reverie in trains, coffee shops and dentists’ waiting rooms.

This is not exactly yet a thing of the past, but it’s beginning to be, because as we’ve embraced the smartphone so have we preferred to occupy our time communicating via text or playing games on our devices. Take mobile phone usage in the UK as an example: the number of minutes most people spend talking on their mobile phone has fallen by 19% between 2007 and 2012. This, I believe, is a global trend whenever phones go from those basic ones that just do voice and SMS to smartphones, where you can do lots of other things.

The trend, therefore, is less time spent talking on phones, which means less time annoying other people in public.

This is a good thing. It basically reverses a trend we thought was irreversible – namely that technology was always going to intrude further into our lives.
So back to the watching video in public without a headset thing.

We’ve gone through an interesting couple of years on mobile. We’ve seen a lot more people buy smartphones, and we’ve seen smartphone screens get bigger. We’ve also seen a lot of carriers deploy faster networks, and in many cases reduce prices. All of this makes video on a portable device possible.

So it’s not surprising that folk are consuming video on their devices in extraordinary quantities. In 2013 video accounted for about a third of global mobile data traffic, according to Ericsson. By 2019, it will account for more than half.

Driving this are deeper phenomena: a lot of the people with these devices and connections don’t have a lot of space to call their own: they live and commute through crowded sites, sleep in cramped flats or dorms. While I do worry about all the neck problems we’re going to see in the years to come, it’s hard to begrudge people carving out a little private space for themselves wherever they can find it.

In a way, I’m amazed that this revolution hasn’t been more intrusive and irksome. For all the folks who aren’t wearing a headset when they immerse themselves in streaming soap, there are thousands, millions of folks who are.

So I’ll desist from decrying these inconsiderate souls, and marvel at how quickly we’ve adopted these new ways of reclaiming some privacy out of public space. What’s astonishing is probably how seamless this transition has been – and how quiet our public lives have become.

The rebirth of RSS?

This is a column written for the BBC World Service (here’s the show.). Views are my own, and do not represent those of my employer, Thomson Reuters. 

I’ve been wrong about a lot of things, but I’ve been particularly wrong about something called RSS. RSS is a simple standard, dreamed up during the halcyon days of the social web when there were enough interesting people writing blogs for it to become somewhat onerous to drop in, as it were, to see whether their website had been updated. In other words, there was a critical mass of bloggers to take blogging into the mainstream, but there was no easy way for the medium to scale from the point of view of readers. It was like everyone printing their own newsletter but asking interested readers to drop by their office every so often on the off-chance that a new edition had been published. 

So RSS, short for really simple syndication, was born. Essentially it wrapped up all the blog posts into a feed, a bit like a wire service, and pumped it out to anyone who wanted to subscribe. It worked brilliantly, but contained within in the seeds of its own — and, I would argue, social media’s — demise. 

The problem was this: As RSS became more popular more blogs used it. And websites. Reuters has a dozen or so; the BBC too. Soon every website was expected to have at least one RSS feed. Software called Readers became the main way to digest and manage all these feeds, and they worked well. So well  that Google got into the game, and soon dominated it. But adding feeds was still a tad awkward, but really RSS’ demise was, in my view, because of something else. 

As social media grew — I’m talking the early years here, when blogging was the preferred medium of expression, and when a certain civility held sway — it contained essential contradictions. Not everyone could be a creator, because then no one would have time to read what everyone else had written. A few kings and queens of social media emerged, and while a long thin tail remained, for the most part blogging simply grew to become like what old media was. Lots of “Talent”, lots of unrecognised talent.

In its place grew a different kind of content that could be more easily commercialised — the breadcrumbs of daily life, the links we share — which we now think of as Facebook, Twitter, Kakaotalk and WhatsApp. Content has become shorter,  and while some of those tools initially used the RSS standard to deliver it, for the most part each became a walled garden, largely fenced off from each other and driven by the value in the data that we shared, wittingly or unwittingly. 

So back to RSS. RSS is still with us, though Google is canning their service soon (eds: July 1). I am a tad upset, having predicted RSS would sweep the world. I was wrong in that, failing to take into account that content, like everything else, will tend to cater to shorter attention spans and the economics of the marketplace. But I do have hope that RSS won’t die off entirely. There are glitzy tablet apps for those who like their reading to come with big pictures and swooshy noises when you turn the digital page. A host of companies, including, ironically the once undisputed kings of the walled garden, AOL, are launching readers for Google refugees. 

I for one still need to fix some problems with my own RSS habits — the tendency to acquire new ones, the failure to read the ones I do subscribe to — but at least some people somewhere thinks there’s life in a daily diet of serious, lengthy reading without lots of eye candy. 

Facebook’s Many Faces

The other day I found myself in a restaurant in northern Japan explaining to a South Korean acquaintance of less than a day how I divided my social networks up. LinkedIn, I said, was for people I needed to know, or who felt they need to know me. Facebook was for my friends — people I had known for a long time, family, I keep my Facebook world for my real world friends, I said. He nodded sagely before we were interrupted by two young Japanese from across the table who had just joined the throng. 

I dutifully rummaged round for my business cards for the time-honored ritual of using both hands to exchange cards and study them intently. Our new dinner companions, had no truck with that. We don’t have business cards, one of them said, whipping out his iphone. But give me your name and I’ll add you on Facebook. I wasn’t quite sure what to make of this etiquette-wise, but turning him down was not an option. My Korean friend kindly avoided pointing out my hypocrisy as I dutifully helped my even newer friend add me to Facebook. Within the hour he had tagged me on several photos of diners other than myself, which in turn had been commented upon by at least 60 of his friends. All  of course, in Japanese. 

Welcome to the weird world of Facebook. Foolish people call it a nation, And if you glanced over the shoulder of anyone at an airport, in Starbucks, on a train, in the office, at  the familiar blue ribboned page as they check back in to their portable community, you might be forgiven for thinking they inhabit the same country. But it’s not and they don’t. It’s a reflection, an adaptation of the culture, or subculture, of the people who populate it, And while there’s perhaps more overlap than the physical world between those cultures, there’s still plenty of room for the culture shock of finding yourself in another part of the Facebook planet. Only there are no guidebooks and rules, just people trying to muddle through. Like me in that Sendai restaurant. 

This is of course both good and bad. I actually quite like having some folk on my Facebook page chattering away in a language I need Microsoft or Google to make sense of. But it doesn’t make us friends. And it does somewhat devalue the connection that Facebook builds to my real friends. Their updates get crowded out by the friends who aren’t really my friends. 

But the bigger point is this. Facebook is not homogenizing the world. In fact, it’s a mirror of the cultures from which we come. And by mirror I mean mirror. Take Facebook photos, for example: Researchers have found that Americans, despite being individualistic by nature, prefer to share photos of themselves in groups on Facebook. Compare this with China, or even Namibia, two societies considered group-oriented, where users are much more likely to share photos of themselves standing alone,, smart and polished, often not even against a background which might justify posting the photo. Researchers believe this is because of the desire in such societies to project a good image of themselves to the group. 

Go figure. It might help explain my Japanese friends and their business card etiquette. Perhaps for them the exchange of business cards is an intimate expression of trust, and the most obvious online equivalent of that is the Facebook friending.. I with my Western hypocrisy and shallowness make no such commitment with my business card exchange. Or maybe they’re just a subset of a of subset of a subculture that thinks business cards are silly and Facebook is cool. I have no idea. Facebook it seems, is as interesting and confusing to navigate as the real world. Thank God for that. 

Libya: We’re Back. Iran: We’re Not

In its latest quarterly report Opera looks a how quickly Libyans have gone back online with their mobile devices after six months in the dark. The graphic pretty much sums it up:

Talking of Internet blocking, Opera noticed that Iran continues to mess with Internet access for its citizens:

While we can speculate on government intervention or an operator shutting down Opera Mini access, the numbers are striking. Opera Mini usage in Iran dropped 36% in July. Most of the user loss occurred over five days, from July 4th to July 9th. Iran is no stranger to these quick drops. After reaching new highs, Opera Mini usage drops quickly. On June 14, 2011, Opera Mini reached an all-time high in Iran. The next day, usage plummeted more than 48%.

One can indeed only speculate, but the June plummet may be to do with the June 12 second anniversary of the 2009 election, when marchers took to the streets [Inter Press Service report via Asia Times]. (The lag between the Sunday June 12 march, the spike in traffic two days later, and then the plummet could either be explained by the marchers using their cellphones and then losing interest, or the sudden interest of the security services in curtailing mobile traffic to disrupt more planned marches.

The July drop in traffic I can’t explain: I’ve looked for events around that time, but can’t find any.

Using Google to Predict the Future

Elegantly simple proposal to measure economic confidence in The Economist’s search for other quirky indicators: searches in the U.S. on Google for “gold price” in the piece Alternative indicators: Behind the bald figures

But the hottest tip came from Edward Ritchie, an investment analyst in London. He tracks Google searches for the “gold price” as an indicator of economic confidence. This does not follow the gold price itself. For example, during most of 2008 when the world’s financial system was melting down, the gold price tumbled yet the number of searches soared. The number of gold-price searches shoots up when American consumer confidence dives and subsides when households perk up again (see chart). That makes it a handy device for spotting turning-points in economic confidence, with the added advantage that the data are available earlier than for conventional survey-based figures. Worryingly, the number of searches has recently vaulted above its 2008 peak, signalling the possibility of a double dip.”

Here’s the graph:

I’m a big fan of using Google search to measure, track and predict things. A few of my previous posts on the matter. And no, I’ve not made any money so far out of this crystal ball.

How To Use Google To Get Round Super Injunctions

Technoratis Decline, Death of Blogging?

Googling the Tsunami

Googles Suicide Watch: where I googled the word “suicide”

Has Quora Peaked?

Fail, Seinfeld and Tina Fey: A Zeitgeist

The Financial Crisis in Charts

Hoodiephobia, Or We Don’t Lie to Google

And this one from 2006: Mapping Trends With Google