Good piece (video) by Jon Ronson about astroturfing:
In the second part of Jon Ronson’s series about the struggle for control of the internet, he looks at online astroturfing – when unpopular institutions post fake blogs to seem more favourable. He meets the former vice president of corporate communications for US healthcare company Cigna, who confirms his involvement in this kind of activity
He talks about the “death panels”: the Cigna whistleblower, Wendell Potter [Wikipedia] tells him that the company created lots of fake blogs and groups, all of which have since disappeared, including from archive.org, to get the issue going. Looking at a google search trend of the term “death panels”, you can see how it appears from nowhere so suddenly:
I’ve not seen an issue spring from nothing to the max quite like that for a while.
No question that we don’t really know just how widespread this is. It’s good that Ronson, whom I greatly admire, is on the case. Should be entertaining and revealing too.
Here’s some stuff I’ve written about this in the past:
The Real Conversation I’ve grown increasingly skeptical of the genuineness of this conversation: as PR gets wise, as (some) bloggers get greedy and (other) bloggers lose sight of, or fail to understand the need to maintain some ethicaleboundaries, the conversation has gotten skewed. I’m not alone in this, although cutting through to the chase remains hard. The current case of the Wal-Mart/Edelman thang, where the chain’s PR firm reportedly sponsored a blog about driving across America and turned it into a vehicle (sorry) to promote Wal-Mart, helps bring clarity to some issues, or at least to highlight the questions.
Social Media and Politics- Truthiness and Astroturfing Just how social is social media? By which I mean: Can we trust it as a measure of what people think, what they may buy, how they may vote? Or is it as easy a place to manipulate as the real world.