Marooned at 30,000 Feet

Don’t be fooled: Business class doesn’t have anything to do with business.

Aboard the new Cathay Pacific business class seats, which feel like a cross between a throwback to the cubicles of boarding school and cow pens. Still, they’re fitted out with power sockets — real square ones, which don’t require fancy plugs, so I eagerly rolled up my sleeves for another working blitz. This time around I didn’t even bother to bring my back up battery because on the outgoing flight, despite it being an older aircraft, they carried power adapters for most brands of laptop.

So I was only marginally alarmed when no power came through to my laptop. I pinged the attendant, who looked apologetic and said “There’s a Memo on this actually,” she said, as if that made it all alright. “This flight is HKU which means there’s no power.” She kind of looked as if this was good news; that I’d be somehow delighted by the news and slam my laptop lid shut and order caviar. Instead I spluttered into my champagne. “No power?” I gasped. “This is business class, right?”

She went away to talk to her colleague, who came back with the actual Memo itself. Turns out this flight really does have no power. Well, presumably, it has some to fly the plane, as by now we’re halfway through the first round of drinks and have reached 30,000 feet. But there’s no power to replace my fast dwindling battery, and no one looks like they’re about to thread a cable through from the cockpit or something. So, I’ve got about 20 minutes of battery left, half of which I’m taking up writing this rant.

This is where I have some issues with the whole class system. Surely “business class” means just that? It means that the class is designed for road warriors like me who want to keep working, indeed plan our schedule around it. Instead, we’ve got in-flight entertainment up the wazoo, but no way to actually turn this time into something productive. (And don’t get me started on the lack of free WiFi at the business class lounge at Heathrow. It’s like going back to the 90s.)

Disappointing stuff. I don’t often get the chance to fly business class, but if this is how airlines assign their priorities — loungers, booze and Big Entertainment why don’t they at least change the name to something more apt: Leisure Class, Lazy Class, Lots of Cash and Nothing To Do But Watch Movies and Eat Oysters Class?

Next time I’m going cattle class and bringing six batteries. And if I ever do fly Business Class on Cathay again I’ll ask to see the Memo before I book.

23. November 2007 by jeremy
Categories: Internet life, Travel | Tags: , , , , , , , , , , | 1 comment

One Comment

  1. I’d be fuming! Totally! I would write in and demand a refund or at least expect a free upgrade next time you fly (wont cost them a penny). What do you mean by ‘HKU’?