VOX Rocks (Not)

Unless you’re a real masochist, I wouldn’t bother installing the latest add-on for Skype, VoxLib (Windows only, sorry). It’s a nice idea, insofaras I can understand it, but it sure messes up your system. VOX in theory allows you to make Skype (and SkypeOut) calls via any telephone. It gets complicated, and it certainly didn’t work for me — I somehow found myself in a Skype conference with someone who was speaking no language I recognised. (The website is here; a slightly better explanation of how it works is here. [Download Squad]).

But the real problem is that the software isn’t ready. It didn’t install properly, and that is usually it for me. But I thought I would persevere, and since then I’ve had a couple of blue-screens-of-death crashes. VOX doesn’t even recover gracefully: Upon reboot, I get some weird error message boxes, no icon in my system tray to indicate that VOX is actually running, no sign of VOX in my Applications list in Task Manager, but still some suspicious processes hogging the computer’s resources. Only by closing them down does my computer work properly again. My advice: wait until VOX gets its act together.

And curse companies that release software which isn’t ready.

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21. September 2006 by jeremy
Categories: Phones | Tags: , , | 4 comments

Comments (4)

  1. Pingback: bitacle.org

  2. I’m glad I didn’t read your review before I installed VOX. I downloaded and installed it without incident.I was able to call my SkypeIn number from my cellphone, pressed 2 to access Skype and then dialed my wife on her cell using SkypeOut from my cell.
    I haven’t tested the other features yet, but so far so good.

  3. Bob, glad to hear it worked for you.

  4. Hi Jeremy,

    First let me thank you for taking the time to try our Vox for Skype. We are sorry you had a bad experience installing and using our product.

    Although we have not heard of anyone else having a similar experience, we take your problems very seriously and want to resolve any future problems people may have with our product.

    To solve the problems you encountered, would it be possible to email you or call you directly to get some additional information. Alternatively, it would be great if you could send me an email with a more detailed description of your computer configuration, list of the other software running, and the steps you took before encountering the problems.

    We will take this information and address them as soon as possible as we want to make the user experience as good as possible.

    Kind regards,

    Runo

    P.S. We are going to be launching a PC-off shortly. Therefore, no install, and no configuration.