Column: Bluetooth primer

Loose Wire — Wireless With Strings   By Jeremy Wagstaff from the 1 August 2002 edition of the Far Eastern Economic Review, (c) 2003, Dow Jones & Company, Inc.    By now you’ve probably heard of Bluetooth technology, but chances are you’re not quite sure what all the fuss is about. I don’t blame you. …

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Column: Ethel fights back

Loose Wire — Tea, Sympathy And Service By Jeremy Wagstaff from the 25 July 2002 edition of the Far Eastern Economic Review, (c) 2003, Dow Jones & Company, Inc. If you want good customer service on-line, try impersonating a little old lady. It worked for me. Frustrated by the poor response to my own e-mail …

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